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Microsoft Office course for assistants

The most important tools from Word, Excel, Outlook, PowerPoint and OneNote

6 days

Course

German

Professional correspondence by e-mail and letter

Contemporary, customer-oriented and with AI support
(931)

at 3 locations and online

2 days

Training

German

Argue - convince - assert

Gain respect as an assistant!
(934)

at 4 locations and online

2 days

Training

German

Complaints management: using complaints as an opportunity

How to master difficult situations with customers
New concept
(324)

at 4 locations and online

2 days

Training

German

Rhetoric - voice - body language

Perform skillfully, confidently and convincingly
(630)

at 6 locations and online

2 days

Training

German

Individual training: Performance skills

The 1:1 training for appearance, impact & moderation
New

online

4 hours

Individual training

German

Voice training for women

Your voice. Your impact. Your success.
(177)

at 5 locations

2 days

training

German

Confident communication with customers

Practical training for the assistant
(45)

in-house

2 days

Training

German

Assertiveness training for women

Convincing - confident - goal-oriented
(430)

at 7 locations

2 days

training

German

Confident communication in the position position

Acting correctly in every role
(58)

at 3 locations and online

2 days

Training

German

Blog posts of interest to you
To the Haufe Akademie Blog

How does leadership function under constant pressure to change, and how is this perceived? The Leadership Study 2026 examines this question from two perspectives: 220 executives assess their own situation, while 135 HR developers at leadership in companies from their professional role. The result: both see the same reality, but assess it differently. It is precisely these differences that make the study so

While others are still thinking about quarterly reports, true market leaders are already forging their long-term corporate strategy. The difference between reactive survival and proactive shaping lies not in the size of the budget, but in a clear strategy that is consistently implemented. We show you how you can sustainably drive the success of your company based on a clear corporate strategy. The

Chief Information Officers (CIOs) play a central role in digital transformation. For this reason, CIOs are indispensable for large companies. This article provides answers to questions about the tasks, responsibilities, and salary of a Chief Information Officer. Chief Information Officer: Key Facts Education Degree in computer science, business informatics, or a related field Many years of professional experience, especially in

Data is now a key basis for decision-making in companies. But it is only through data mining that hidden patterns and correlations can be revealed. The structured analysis process goes far beyond traditional data queries: it opens up new perspectives, provides valuable business insights, and enables well-founded, future-oriented decisions. The most important facts in brief What is data mining? Data mining refers to the

Does this sound familiar? As a manager, you give constructive feedback, but your employee becomes defensive. You announce changes and are met with resistance. Or you try to motivate, but the reactions remain subdued. This is often because our brains unconsciously evaluate social situations as threats or rewards. Humans have a "social brain" that constantly evaluates interpersonal interactions.

My initial reaction when I was offered the BEM was positive and grateful. After several years of illness and numerous hospital stays, I had already been thoroughly prepared for the BEM as part of my clinical rehabilitation. I knew that the aim of this program was to enable a gradual and sustainable return to everyday working life through individual support.

Whether when looking for work, during job interviews, or in the workplace—one in three cases of discrimination occurs in a work context. These figures were published by the Federal Anti-Discrimination Agency in its latest annual report for 2024. What is alarming is that requests for advice on discrimination have reached a new high. Discrimination is and remains a hot topic and also affects companies. For HR managers , this HR managers actively taking responsibility.

Repetitive tasks, inefficient processes, unused data treasures—if you want to stay competitive today, you can no longer avoid outsourcing work to AI agents: autonomous software systems that make decisions independently, learn continuously, and perform complex tasks on their own. Here you can find out what an AI agent is, what types of AI agents there are, and how you can successfully implement them in your company. The most important things

A termination agreement can be a fair way to part ways professionally. For this to succeed, experience, legal certainty, and a clear approach are important. Those who prepare early on can avoid typical pitfalls and create a reliable basis for all parties involved. This article provides a clear overview of the legal framework, practical tips, and illustrative examples for

Company growth is the goal of many firms, but rapid growth carries considerable risks. If structures do not grow along with the company, processes collapse, sales stagnate, and qualified talent leaves the company. The growth phase becomes a critical phase: this is where it is decided whether scaling will succeed or fail. Personnel development plays a key role in this. It ensures that employees quickly become productive.

Compliance is no longer an option for companies, but a must. Since 2023, one of the key requirements has been the Whistleblower Protection Act (HinSchG). This law is more than "just" another obligation: the internal whistleblower system can act as an early warning system for malpractice, thereby not only strengthening employee trust, but also protecting the company's reputation.

Managing a property involves a lot of work and takes time. It's no wonder that many owners hand over this task to a property manager. For property managers, this means a lot of responsibility, a wide range of tasks, and continuous development of their skills. Find out what the job entails, what skills you need to master as a property manager, and what the earning potential is. Property manager: key facts

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