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Mentoring: an investment in the future

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Opening doors, promoting growth and shaping visions for high-potential employees: These are just some of the responsibilities of mentors. They advance the professional development of their mentees. But the mentoring relationship strengthens and inspires both sides. In this article, you can read about the tasks mentors face and the benefits of mentoring for mentees, mentors and the company.

What is mentoring?

Mentoring is a structured, voluntary development process in which an experienced person (mentor) passes on their knowledge, experience and networks to a less experienced person (mentee). The aim is the professional and personal development of the mentee - for example through reflection, feedback, career advice and the promotion of self-efficacy.

However, mentoring is more than just a method of personal development. It is an internal one-to-one support that actively promotes and helps company staff to grow. But above all, mentoring is a personal connection. As a mentor, an experienced specialist shares their knowledge and wealth of experience with a mentee who wants to develop further. For the mentee, their mentor is like a compass - both in the company and in their often still young career. The mentor paves the way for the mentee and guides them step by step in their professional development. However, mentees are not only career starters, but also experienced professionals who want to develop further in new areas or teams. In both cases, mentors support mentees in achieving their individual goals within a clear framework - a benefit that also has a positive impact on the company.

Mentoring is:

  • One-to-one support
  • A transfer of knowledge and experience
  • Sustainable personnel development
  • A personal connection
  • An investment in the future

What are the benefits of mentoring?

Mentees clearly benefit from mentoring. However, the method offers advantages for everyone involved: mentees, companies and mentors benefit equally.

Advantages for mentors:

There is no one-way street between mentors and mentees. During the mentoring process, managers and specialists have the opportunity to demonstrate and expand their personal skills. The energy and time invested also pays off after the mentoring process: Mentors develop qualified successors and strengthen their own reputation. Thanks to the valuable transfer of knowledge, mentors can consider the success of the mentoring process partly their own. In addition, mentors can then place their protégé in a favorable position in the company and thus continue to benefit from each other. Last but not least, mentors also gain new insights during knowledge transfer. In terms of technical processes and university content, the mentees bring a breath of fresh air from their education.

Advantages for mentees:

A mentoring tandem usually begins by quickly and easily introducing the mentee to the company structure. The mentor's network, which has grown over the years, is a valuable starting advantage. The knowledge and experience that the mentees gain here takes their career to the next level of expertise. Long-serving employees who want to become managers, for example, also benefit from mentoring. The mentor helps to develop key skills such as strategic thinking and effective leadership. The process supports the successful transition into a management role.

Advantages for companies:

Mentoring is a key to sustainable personnel development. The method helps the company to retain the valuable experience and skills of its employees. As mentors pass on their specialist knowledge and methods directly to up-and-coming junior staff, the company retains this knowledge in the long term.

In summary, mentoring offers a win-win situation for everyone involved: mentees benefit from rapid integration and a valuable increase in knowledge that advances their career. Mentors, in turn, expand their own skills and strengthen their reputation while promoting qualified junior staff. Through knowledge transfer, companies ensure the sustainable development of their talent and retain valuable skills. The strong personal connection within the mentoring tandem is the key to a successful process that has a positive impact for everyone.

Advantages Mentor:inside Mentees The company
Personal development Development of leadership and specialist skills Skills development and career boost Promoting talent
Knowledge transfer Personal success through passing on knowledge Direct access to experience and know-how Know-how is retained in the long term
Networks & Integration Placement of the mentee in the company Use of the mentor network Rapid integration of new employees
Innovation & new impulses Fresh input through new perspectives Introduction of current training content Updating existing processes with new ideas
Reputation & positioning Strengthening your own reputation Targeted preparation for management roles Strengthening the employer brand
Sustainability & commitment Development of qualified successors Long-term development prospects Employee retention and knowledge retention

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Competencies of successful mentors

A mentoring tandem is particularly successful if the mentor has certain skills. The most important basis for successful mentoring is trust and commitment. After all, both parties enter into a close working relationship based on mutual appreciation and goodwill.

As everywhere, communication plays a key role. An open and honest dialog is what makes the mentoring process really effective. It includes appropriate criticism, praise and well-founded feedback in equal measure. Praise motivates and boosts self-confidence. Constructive criticism helps to identify challenges and work on them in a targeted manner. It is crucial that feedback remains specific, comprehensible and solution-oriented. In this way, it creates real added value and promotes personal and professional development.

Mentoring also requires willingness and time. Above all, the mentor should be available at the agreed times. He or she can take the mentee to meetings and negotiations and explain important processes. This support gives the mentee valuable insights into practical procedures and decision-making processes. He or she can learn from real-life situations, make valuable contacts and gain professional confidence more quickly. This not only strengthens their specialist knowledge, but also their self-confidence and ability to make well-founded decisions independently.

It should be a matter of course for mentors to enter into an open dialog, engage with the mentee and invest time - because very good mentoring differs from average mentoring in the initiative of the mentor, among other things. The more actively the mentor supports, advises and encourages a mentee, the more successful the mentoring process will be.

Competencies of the mentors summarized:

  • Conveying trust and commitment
  • Show appreciation and goodwill
  • Maintain an open and honest dialog
  • Giving appropriate criticism, praise and well-founded feedback
  • Bring willingness and time
  • Actively support, advise and encourage mentees

Difference between coaching and mentoring

Mentoring and coaching are two different approaches, each offering unique advantages.

Coaching focuses on process support. A coach is not part of the system, but uses targeted questions and techniques to support the coachee to achieve their goals independently.

In contrast, the mentor acts as part of the system. He or she shares personal experiences, opinions and contacts directly with the mentee. This personal exchange aims to help mentees progress and provide helpful practical insights.

How to ensure an effective mentoring process

A mentoring process is designed to form a long-term relationship that lasts between six months and two years.¹ This valuable time makes it possible to share knowledge and give mentees space for their personal development. For this to succeed, it is crucial to lay the most important foundations as early as the planning phase.

Step 1 - Matching:

Basically, it is important to put together a suitable mentoring match. Different organizations and mentoring programs have individual criteria and processes for matching. These factors, for example, determine the selection: specific skills, experience or professional goals of the parties. In some formal mentoring programs, structural or organizational requirements also play a role in the decision. If the candidates meet the basic requirements, the focus can be placed on personal contact. Likeability and shared working methods and values promote effective collaboration.

Step 2 - Define framework conditions:

The mentoring tandem clarifies the organizational framework. This includes points such as confidentiality, form of communication and frequency of meetings. The frequency of the mentoring meetings should be customized so that a dynamic can develop between mentee and mentor. Nevertheless, the mentee should have enough time between meetings to actively apply and consolidate what they have learned. The mentoring tandem should record the content of the meetings and save them for both parties to access. This way, every can access the tips and instructions.

Step 3 - Discuss content:

The tandem should also discuss the content in advance. What knowledge and contacts should be transferred? Which topics are important to both of them? Answering these questions ensures that the mentee and mentor start the active phase of mentoring with similar expectations. At this point, it is also interesting to discuss which training courses the mentor has used to expand their mentoring skills and which approaches, tools and methods are used to support the mentee.

Step 4 - Build trust:

Once the mentoring process has started, there is one important keyword: trust. It is the key to successful mentoring and should be mutual. A secure basis of trust promotes open communication about goals, priorities or uncertainties. Honest and constructive feedback comes across more easily and the other person perceives it as positive and helpful. This emotional connection not only enables support on a professional level, but also on a personal level. This makes the entire mentoring process more effective.

When is a mentoring process complete?

A mentoring process either unfolds within a clearly defined time frame or remains open for ongoing collaboration. A duration of six months to two years serves as a guide.² If mentoring is limited in time, it is advisable to hold a concluding workshop. Here, the mentoring tandem can review the documentation, results and experiences together. Particularly in the case of open-ended mentoring, the team should definitely agree on fixed interim results dates after the completed phases. Mentor and mentee can define their points of view in order to achieve the greatest possible success.

To ensure that the results are sustainable, the mentors or the HR department should evaluate the process. One option is to complete a questionnaire immediately after completion and after three and six months. This provides the mentoring tandem with valuable insights.

¹ https://www.hrworks.de/lexikon/mentoring/ (Retrieval date: April 02, 2025)
² https://www.hrworks.de/lexikon/mentoring/ (Retrieval date: April 02, 2025)

 

FAQ

What is mentoring?

Mentoring is a structured, usually long-term learning and development relationship between an experienced person (mentor) and a less experienced person (mentee). The aim is to pass on knowledge, experience and perspectives in order to promote the personal and professional development of the mentee.

How does mentoring differ from coaching?

Mentoring is designed for the long term and is based on a trusting exchange in which the mentor provides impetus from their own experience. Coaching, on the other hand, is more short-term, goal-oriented and usually led by external coaches with a focus on the development of specific skills.

What are the goals of mentoring?

Mentoring supports both individual and organizational goals. On a personal level, it is about career development, competence building and reflection. At company level, it serves to promote young talent, secure knowledge and retain talent.

How does a mentoring process typically work?

A classic mentoring process comprises the following phases:

  1. Clarification of goals and matching of mentor and mentee
  2. Kick-off and agreement of the framework conditions
  3. Regular meetings and exchange on defined topics
  4. Reflection, feedback and, if necessary, adaptation of the procedure
  5. Final discussion and evaluation of the development

What skills does a mentor need?

Important skills include empathetic listening, structured discussion, the ability to give feedback and a reflective approach to one's own professional and life experience. Ideally, the person will also have an understanding of group dynamics.

What forms of mentoring are there?

Mentoring can be organized in various forms:

  • Classic 1:1 mentoring
  • Cross-mentoring (between organizations)
  • Peer mentoring (among peers)
  • Tandem mentoring (e.g. in onboarding)
  • E-mentoring (virtual/digital support)

How is the success of a mentoring program measured?

Success is assessed on the basis of clearly defined goals and regular evaluations. Both subjective assessments by the mentor and mentee and qualitative feedback on the relationship, the process and the achievement of objectives play a role here.

How can I qualify as a mentor?

Targeted training helps to make mentoring effective. Training provides methodological and communicative tools, clarifies understanding of roles and offers space for self-reflection.

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About the author

Carina Eichenbaum

is product manager at Haufe Akademie .