More personal and closer - we say "you"

Our communication is becoming more personal: we are now using the "you".

We are convinced that the "you" not only facilitates communication, but also expresses that you are at the center of your professional development. It reflects our close and trusting cooperation. It is important to us that you feel comfortable with us and that we work together as equals - for your professional future.

We look forward to continuing our appreciative and open exchange with you.

FAQ on the "you" address at the Haufe Akademie

Why are we now on a first-name basis?

We want to make our communication more personal, more approachable and more contemporary. The "you" stands for an exchange at eye level - and that is exactly what we expect from collaboration and learning. Because modern communication requires trust and closeness. The "du" supports exactly that.

What does this mean for me as a customer?

You can look forward to a friendly, direct approach - without sacrificing professionalism. Of course, the content of our offers remains just as well-founded and of the same high quality as before.

Do I have to be on first-name terms with everyone now?

No. You decide how you talk to us - we welcome any form of exchange. Whether it's you or her - the main thing is real.

We are happy to help

Get in touch

We are there for you Monday to Friday from 8:00 to 17:00.

Stephanie Göpfert

Head of Customer Service

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