certified Business Process Strategist course

Prepare yourself comprehensively for the tasks and challenges of strategic process management as a Business Process Strategist.

Strategic process management and governance

• BPM concepts and standards.
• Introduction of strategic process management.
• Develop and establish process governance.
• Process modeling: Establish strategically and operationally.

Digital process management

• Digitization of administrative processes.
• Identification of process-side potential using process mining.
• Process automation with Robotic Process Automation (RPA).
• Change management to leverage potential.
• Efficient process management with the Microsoft product range.

Project management and change management

• Project management in process management.
• Project-accompanying change management as a guarantee of success.
• Methods and tools of change management.
• Communication and conflict management in change processes.

Business Process Strategist

• Business Process Strategist - role profile and competencies.
• Conflicts as an opportunity.
• Moderation as a change agent and in process consulting.
• Holistic process optimization for sustainable effectiveness.
• Internal knowledge transfer and multiplier concept.

Practical project

In your own practical project, you will apply what you have learned directly in your everyday work. You will be accompanied by a trainer who will be available to you virtually for two hours during the project for questions and advice. You will complete the practical project on a topic of your choice in your own company.