Certified by the Hochschule der Wirtschaft für Management (HdWM), Mannheim

- BPM concepts and standards.
- Introduction of strategic process management.
- Develop and establish process governance.
- Process modeling: strategic and operational establishment.
- Digitization of administrative processes.
- Identification of process-side potential using process mining.
- Process automation with Robotic Process Automation (RPA).
- Change management to leverage potential.
- Efficient process management with the Microsoft product range.
- Project management in process management.
- Project-accompanying change management as a guarantee of success.
- Methods and tools of change management.
- Communication and conflict management in change processes.
- Business Process Strategist - role profile and competencies.
- Conflicts as an opportunity.
- Moderation as a change agent and in process consulting.
- Holistic process optimization for sustainable effectiveness.
- Internal knowledge transfer and multiplier concept.
Kick-off practical project: information on the start, coaching and rules.
- Collegial case consultation accompanied by an expert.
- Opportunity to pitch the practical project and obtain feedback from colleagues.
- Possibility of deepening specific desired topics.
Contents
Prepare yourself comprehensively for the tasks and challenges of strategic process management as a Business Process Strategist.
Strategic process management and governance
- BPM concepts and standards.
- Introduction of strategic process management.
- Develop and establish process governance.
- Process modeling: Establish strategically and operationally.
Digital process management
- Digitization of administrative processes.
- Identification of process-side potential using process mining.
- Process automation with Robotic Process Automation (RPA).
- Change management to leverage potential.
- Efficient process management with the Microsoft product range.
Project management and change management
- Project management in process management.
- Project-accompanying change management as a guarantee of success.
- Methods and tools of change management.
- Communication and conflict management in change processes.
Business Process Strategist
- Business Process Strategist - role profile and competencies.
- Conflicts as an opportunity.
- Moderation as a change agent and in process consulting.
- Holistic process optimization for sustainable effectiveness.
- Internal knowledge transfer and multiplier concept.
Kick-off practical project: information on the start, coaching and rules
Practical project
You will apply what you have learned directly in your day-to-day work in your own practical project. You will be accompanied by a trainer who will be available to you virtually for two hours during the project for questions and advice. You will complete the practical project on a topic of your choice in your own company.
Learning environment
Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.
Your benefit
"The certified Business Process Strategist course is convincingly designed in terms of content and didactics. The trainer are qualified. New developments in process management (agile working) are taken up, and overall the courses combine analytical skills for internal processes, taking into account the characteristics of the players, with the acquisition of suitable digital tools for process design and documentation." - HdWM, Mannheim.
Successful completion enables you to:
- successfully implement process management in your organization by acquiring in-depth knowledge of strategic process management and the establishment of process management governance structures as well as comprehensively understanding and applying practice-relevant BPM concepts and standards.
- Identify and leverage digitization potential in order to eliminate unnecessary manual effort and errors; the resulting freed-up capacities provide the basis for innovation.
- To accompany process projects and change processes with foresight, to communicate in a targeted manner and to deal effectively with resistance and conflicts in order to achieve sustainable success.
- Optimize, control and monitor company processes using controlling methods and tools, as well as define and monitor the KPIs that are individual and suitable for your company.
- Determine the maturity level of your organization and derive recommendations for action for the strategic orientation of process management.
Methods
The modules of the course are organically interlinked in terms of content. Interactive and practical exercises make it easier for you to integrate what you have learned into your everyday life. Between each module block, you will have time to apply and consolidate your newly acquired knowledge and skills in practice.
Throughout the entire program, you will work on an overarching case study that runs like a common thread through each module. This illustrates the content in concrete terms and gives you the opportunity to bring along and confront individual issues from your own everyday organizational life. In the final practical project, you will then work on a specific issue and implement your project directly in your day-to-day work. This creates a link to your personal challenges, deepens your knowledge and allows you to benefit from new approaches in your process management immediately after the training.
Recommended for
Process and project managers who have already gained experience in process management and want to develop their skills in strategic process management. Process management managers and consultants, process owners, all those specialists and managers who want to optimize process management holistically and sustainably, who design, implement and maintain process management governance structures.
Attendees comments
"I am delighted with how well the course was organized. The content was perfectly suited and the teaching was extremely clear. I particularly liked the mixture of theory and exercises. The presentation was also perfectly tailored to our questions."

"The varied organization of the course between independent work, lectures and discussions was very well planned. I particularly liked the input from the other participants in terms of experience. That really enriched the exchange for me."

"The top knowledge transfer and individuality make me highly recommend the course."

Seminar evaluation for " certified Business Process Strategist course"







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