Assistance and Office Management

Strong assistants for strong companies

Know today what will be important tomorrow: The demands placed on administrative assistants and office professionals are changing noticeably. New roles, digital tools, AI, and modern forms of collaboration are shaping everyday office life. With up-to-date expertise, you’ll remain capable of taking action, actively shape change, and develop your role in a targeted manner.

  • Use the courses offered by the Haufe Akademie to develop Haufe Akademie skills that will help you advance in the modern office.
  • Take advantage of certified training programs, practical content, and experienced experts.
  • Choose the learning format that's right for your next step—from conferences to live online training sessions to distance learning courses.

Subject areas

New training courses

Our most popular seminars

Here you will find our bestselling seminars in the field of assistance and office management.

News on the topic of assistance

10th Annual Haufe Assistant Conference

In 2027, we’re celebrating our anniversary—join us! 🎉

 

The Haufe Assistant Congress will celebrate its10th anniversaryin 2027—and in style! Enjoy 1.5 days packed with practical content, fresh perspectives, and valuable connections.

  • March45, 2027, in Berlin

  • November2526, 2027, in Munich

Look forward to interactive workshops, fresh ideas for your daily work, and the chance to network with experts participants from all over Germany.

Cooperations

Achieving more together

The Haufe Akademie is a supporting member of the bsb - Bundesverband Business Professionals e. V. 

The Haufe Akademie is a member of the IMA Germany - International Management Assistants Network

Inspiring stories of people who make a difference

"These days, I only get annoyed at the things I choose to get annoyed at."
Sarah Louise Schwehn

In her role as a project assistant in the civil engineering division at Hering Bahnbau GmbH, Sarah Schwehn describes herself as a “jack-of-all-trades.” Her daily routine is fast-paced. In addition to traditional construction site preparation tasks—such as obtaining permits and corresponding with government agencies—her responsibilities also include assisting the construction management team with scheduling and organizing work crews.  

To the interview

"I'll throw the ball better now—more accurately to the other person, who can catch it and keep working with it."
Andrea Kippel

TA Europe stands for Technical Advisors. Just explaining this industry alone is pure stress. Cost managers, architects, and building physicists work in interdisciplinary teams to determine everything needed to assess the value and technical condition of real estate, for example, for transactions. Andrea Klippel is the office manager there and oversees 90 project managers. 

To the interview

NEXT. The online magazine


Continuing education moves people. The new online magazine shows how people learn, grow, and make courageous decisions. With real participant stories, practical insights, and topics that provide guidance.

Feedback from our attendees

"I particularly liked the working documents and methods - both were absolutely up to date! "
Regina Schütz
OSRAM Opto Semiconductors, Regensburg
"For me, the Haufe Akademie stands for effective learning, useful and practicable tips and support as well as a good price/performance ratio! "
Isolde Taifane
Birken AG, Niefern-Öschelbronn
"I thought it was great! Everything was very well thought out and timed. Practical and user-friendly. The course exam was also great. Great exam committee and relaxed atmosphere!"
Ivonne Riemer
Bleckmann Schulze GmbH, Cologne
"I have gained a complete overview of the possibilities for shaping my role. The content I learned helps me to manage my work every day. I have also discovered new development opportunities for myself through the course. "
Nadine Franzke
Blohm & Voss Repair GmbH, Hamburg

Learning formats

Discover our different forms of learning - also combined as blended learning for your sustainable learning success.

About our "Assistance and office management" training program

4.7 out of 5 stars
Evaluation of participants
100+ topics
75+ Online Offers
2,500+ participants per year
95% positive ratings

Our competence team

Our product management team consists of proven experts in the field of assistance and office management. They are familiar with current developments and design practical event concepts.

Office management

Complex requirements of a modern job profile

The secretary sits at their desk while their boss paces up and down the office dictating a letter - this job description no longer exists. Today, modern office managers take on a wide range of responsible tasks.

Classic office tasks such as reception, appointment management, mail and e-mail are of course still part of the jobs of secretarial staff. But there are also many other interesting tasks. These can include, for example, managing the company website and the corresponding social media channels, preparing for and following up on business meetings, assisting with legal and tax issues, managing your own projects and taking on management tasks.

However, the most important task of office management is to relieve the managing director, head of department or CEO. As the "right hand" of the superior, office assistants have a detailed insight into internal company processes and take on the often difficult position position between superiors and employees . This is why working in the office requires not only perfect computer and software skills and two or more foreign languages, but also numerous other skills.

In addition to technical know-how and basic knowledge in the areas of business, HR and marketing , these are above all soft skills such as the ability to work in a team, flexibility, organizational talent, strong communication skills and creativity. This challenging job is often rewarded with an attractive salary, which can be up to 50,000 euros per year depending on the industry and region. Would you like to further your education in this interesting professional field? Then attend one of the "Office Management" seminars at the Haufe Akademie.

Office management seminars: Training and further education for newcomers and professionals

A good prerequisite for a career in office management is commercial training or a degree. Anyone who has already taken on their first secretarial tasks, would like to expand their own skills as a clerk or would like to make a career change into office management should attend our "Certified Office Manager"course. The course has a modular structure and consists of various compulsory and optional seminars in the areas of time management, office management, event management and correspondence training. At the end of the course, you will take an exam and receive a qualified qualification as a "Certified Office ManagerHaufe Akademie)".

Have you already gained some experience as an assistant and would like to further develop your qualifications at management level? Then we recommend the training course "The management assistant - the practical seminar for experienced assistants". In this two-day training , you will learn how to improve cooperation with your line manager and how to keep a cool head in hectic times.

Office management seminars: What you can expect at the Haufe Akademie

Our trainers use various teaching methods such as individual and group exercises, short presentations, discussions, practical exercises and role plays. You will learn what modern office organization looks like, how to perform routine tasks efficiently and how to optimally support your manager. You will be given the tools you need to think like an entrepreneur and act confidently even in difficult situations. This will make you an indispensable co-thinker for your manager, on whose desk all the threads come together.

Our office management seminars take place regularly in all major German cities such as Munich, Berlin, Hamburg and Stuttgart. Do you have any questions about our courses and training in office management? Then please contact our customer service team on 0761 595339-00. Or send us an e-mail to service@haufe-akademie.de.

We look forward to welcoming you to one of our Office Management seminars soon.

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Get in touch

We are there for you Monday to Friday from 8:00 to 17:00.

Stephanie Göpfert

Head of Customer Service

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