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You can reschedule or cancel your appointment directly through your personal learning environment. 

The following rules apply to rebookings:

• training event reschedule your training event free of charge up to four weeks before it begins.
• After this period, a rebooking fee of 10% of the registration fee will be charged.

The following cancellation policy applies:

• Up to four weeks before the start of the training event , the cancellation fee training event 10% of the participation fee.

• Starting four weeks before the event begins, the full participation fee will be charged as a cancellation fee.

For details on specific rules for different formats, please see our Terms and Conditions Terms and conditions. 

Haufe Akademie not registered with the Employment Agency and is therefore not AZAV-certified.

If you become ill, you have the option to reschedule your training event a new date. In this case, the rules regarding rescheduling and cancellations as set forth in our Terms and Conditions apply Terms and conditions. If you have any questions or need assistance, our customer service team is always happy phone via e-mail phone .

All information about

• Educational leave
• education voucher
• training bonus
• COMPASS

can be found HERE.