Managed Training Services (MTS)

Take the pressure off your training management by outsourcing and increase the performance of your learning ecosystem.

  • Increased efficiency - from administration to certification

  • Modular and flexible to suit your needs

  • High-quality learning experience and continuous joint improvement

Graphic for visualizing an in-house training course
Managed Training Services

What our Managed Training Services can do for you

From participant organization to quality assurance -
we take care of everything that takes the pressure off you.

Managed Training Services

Description
We take over sub-processes or the complete management of your training - from event and participant management to the coordination of internal and external training as a master vendor. With scalable service packages, we offer exactly the support you need.
Thanks to in-depth integration into your learning landscape and systems, we optimize and automate your workflows, reduce administrative effort and ensure smooth processes - so that you can concentrate on your strategic work and your participants can learn optimally and worry-free.
Services
attendees

We take care of the entire coordination - from registration to confirmation of participation and personal support via hotline.

trainers

We manage the selection, booking and support of your internal and external trainers.

Management of other (third-party) providers

We coordinate your external training partners and ensure quality, budget compliance, availability and contractual standards as the master vendor.

System administration

We maintain and configure content, users and processes in your and/or Haufe systems - efficiently, securely and error-free.

First-level support

We are the first point of contact for help and questions in your company for participants.

Event management

We organize your training logistics and locations from A to Z - digital, hybrid or on-site.

Quality management and controlling

We record and evaluate relevant key figures, obtain feedback and ensure continuous data-based optimization.

Internal training marketing

We support you in the internal visibility and communication of your learning opportunities - creatively and for specific target groups.

Managing a Learning Management System LMS)

We manage your central platform for the administration of learning content, users, bookings and certificates - and support operation, selection and use.

Your:e Learning Coordinator
Contact person for smooth implementation and excellent learning processes.
Cooperation
Familiarization

Kickoff and familiarization with existing and/or new systems and processes

Setup

Successive testing and adoption of smooth processes, clear communication and well-maintained learning environments

Regular operation

Reliable management operation and secure support as well as continuous optimization

Get personal advice

Complexity out,
effect in.

Future-oriented personnel development also means organizing and implementing processes intelligently.

With our Managed Training Services , we ensure smooth organization and implementation for you - for an optimal learning experience and enthusiastic participants.

Efficient processes that work

We take over and optimize sub-processes or the complete operational handling of your training measures - reliably, smoothly and scalably.

Relief from operational tasks

We take over administrative tasks so that you can concentrate on strategic tasks again.

Optimal learning experience

With optimally coordinated internal and external training, we create the best possible learning experience - for your employees and for personnel development.

Reliable standards for data protection and information security

ISO 27001:2022

Information security

TISAX

Standard for information security in the automotive industry

GDPR compliant

Data protection & data security

TISAX

  • Scope ID: SX51KX
  • Assessment ID: AWH425-1

TISAX and TISAX results are not intended for the general public.

Your:e Learning Coordinator

Your contact person for smooth implementation and excellent learning processes

Personal & reliable

As a team of local process and experts experts, we take care of all operational tasks. Our customer team is available to you personally 99% of the time and proactively creates solutions for operational challenges - experienced and reliable.

Scalable & flexible

Our partnership grows with your requirements - whether you need one-off support, a reduction in fluctuating training numbers or long-term cooperation - our services adapt flexibly to your goals.

Seamlessly integrated

We work flexibly and in compliance with data protection regulations with your existing systems and integrate our in-house solutions as required. We are always at the cutting edge of technology (including with regard to the use of AI) and proactively contribute our expertise.

What our customers say - in figures and words

"The Haufe Akademie is an important building block for our HR work with its wide range of services. This allows us to focus our internal work and resources on our customers and rely on the quality of the Haufe Akademie in the area of further training in order to clearly demonstrate our value contribution to the company."

Andre Tavernier
Head of Personnel and Organizational Development, PAUL HARTMANN AG

"Our employees appreciate the conceptually very well prepared content and the quality and variety of methods. From a personnel development perspective, we appreciate the wide variety of seminar modules, which optimally complement our internal training offer, the topicality of the topics and the high service quality of the advice."

Kathrin Bilger
Head of Human Resources Development, Ravensburg AG
9.2 from 10

is the average recommendation score for our Managed Training Services.

94,6 %

of our customers achieve their individual goals with us.

80 %

Our customers gain time for strategic work - thanks to outsourced processes.

What makes learning effective: three services, one partner

Learning is most effective when strategy, content and implementation work together. This is exactly what our three service areas stand for - tailored to your goals, integrated into your organization.

Managed Training Services

Do you have any questions?

Do you need more information or would you like advice on your individual requirements?
Send us a short message and we will get back to you as soon as possible.

Stephanie O'Reilly

and her team will be happy to advise you

FAQ

Frequently asked questions

What are Managed Training Services?

Managed Training Services support personnel development by outsourcing individual operational tasks or the entire training process. As with traditional outsourcing projects, a service partner takes over the processes defined in advance. This can include administrative and time-consuming tasks in the areas of seminar organization or participant support . In addition, providers such as the Haufe Akademie also take on advisory tasks, needs assessment and training controlling.

Who are MTSManaged Training Services) aimed at and what challenges do they solve?

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Success factors for Managed Training Services

These factors are crucial for successful cooperation with an educational partner:

  • The distribution of tasks and processes as well as the evaluation of success is absolutely transparent (e.g. through meaningful reporting).
  • The selected partner has its core competence in the areas of responsibility to be outsourced.
  • Technologies are used that enable efficient collaboration. For communication as well as for bookings and participant coordination.
  • With regard to release processes, data privacy and service, the education partner complies with the customer's standards and company guidelines.
  • Project management works together with the company in a goal-oriented manner.

What advantages do Managed Training Services offer?

  • Professionalization: In many companies, there are still no clearly defined training processes. MTS can be used to structure and professionalize processes.
  • The variety of topics becomes manageable: There is an immense range on offer for continuing professional development. MTS provides expert advice to help you determine your training needs and use your resources wisely.
  • Best practices for greater efficiency: A strong training partner helps the company to benefit from the experience of others. This makes it possible to increase the efficiency of HR processes.
  • Speed: In a medium-sized company, MTS can create its own internal company academy within just three months.
  • Corporate and learning culture: MTS gives HR development the necessary freedom to drive the culture forward. The change flows directly into practice, for example through leaner approval workflows.
  • Personnel relief: Personnel development is no longer blocked by "administrative trivia", but can concentrate on important strategic tasks.

What services do Managed Training Services include?

Managed Training Services is always a solution consisting of several components. The individual components function independently and in many cases no complete package is required to achieve success with Managed Training Services . In each MTS project, the composition of the modules can vary depending on where support is required.

Learning opportunities & advice:

Outstanding training programs are at the heart of MTS. The selection of suitable topics and highly qualified trainers ensures the quality of the training. Both face-to-face training as well as digital learning opportunities and new forms of learning can be offered.

Services:

The efficient delivery of learning opportunities is ensured by flexible services. Here, every company can take advantage of the support it needs. From process consulting to event and participant management to monitoring the success of training measures. In this way, personnel developers are relieved of administrative work and can focus on the essentials of their HR work.

Technology:

Learning technology has become an integral part of professional development. Booking portals offer employees convenient access to learning opportunities. Selected internal and external events can be booked here by the learners themselves. This frees up HR capacities. Thanks to MTS, the introduction or connection to an existing Learning Management System is possible with little effort.

These processes and tasks can be outsourced using Managed Training Services as an example:

  • Planning and designing internal training programs
  • Offer consulting (in-house offers or external specialist events)
  • Provision of further training opportunities (external offers)
  • Booking processing / training administration (participant coordination and communication)
  • Managing bookings and carrying out booking controlling including analysis
  • Taking over the documentation and billing for all measures.

What role does technical support play in Managed Training Services?

Very few companies still use paper catalogs to deliver learning opportunities. Instead, learning management systems and training now allow convenient access to further training courses. Technology can support and simplify processes, but should never be the main focus or even an end in itself!