IT service and project management | Further training from skill it

IT service and project management training: Efficient processes and successful projects

Companies need to become faster, more flexible and more customer-oriented in order to hold their own in the digital transformation. The key to this? New skills in IT service and project management.
‍

Project management standards and frameworks in the area of requirements management or business processes will support you. They give you and your company a decisive competitive advantage.

We offer IT service and project management training on the following topics:

ITIL®
IREB®
SAFe
DevOps

Our trainers are tried-and-tested experts who not only know the theory, but also the practical tasks and current challenges in service and project management. Not only will you be optimally prepared for the certification exams, but you will also benefit from know-how that you can apply directly in practice.

Whitepaper

Future-proof IT skills

Which IT skills are critical today and will be indispensable tomorrow? In collaboration with Statista, wedecision makers IT recruiters anddecision makers . In this study, discover which IT skills will be in greater demand in the future, where targeted specialization offers real advantages, and how AI is changing job roles.

Read the study

The illustrations were created in cooperation between humans and artificial intelligence. They show a future in which technology is omnipresent, but people remain at the center.

AI-generated illustration

Blog article

ITIL® 4 and 5 certification: Find the right certification for you

In this guide to the ITIL® certifications, you will learn everything that is relevant in this context: Why should you aim for an ITIL® certification at all? How are the individual ITIL® certifications structured? Which certifications make sense for you? How do the exams work? You will also find out how best to prepare for the exams and what you need to bear in mind during the exams.

Read blog article

The illustrations were created in cooperation between humans and artificial intelligence. They show a future in which technology is omnipresent, but people remain at the center.

AI-generated illustration

Blog article

What is ITIL® (Information Technology Infrastructure Library)?

In this article, you will learn what ITIL® is, how it came about, and why it is now the leading framework for IT service management (ITSM).

Read blog article

The illustrations were created in cooperation between humans and artificial intelligence. They show a future in which technology is omnipresent, but people remain at the center.

AI-generated illustration

"Many thanks to Katja. They were two exciting and instructive days. The structure and delivery of the course content was very good and easy to understand."

"Thanks to the many exercises we did, I feel very well prepared for the exam. The regular inclusion of practical examples makes the course "lively" and not just theoretical. This means there is no room for boredom. Excellent :)"

"The trainer is extremely knowledgeable. She knows how to explain even complex issues in a simple and understandable way. Such a high level of technical expertise combined with rhetorical skills is rare. Any time again!"

"Coach Adrian Probst does an excellent job. As a former lecturer, I can judge that and can only say: hats off."

"Patrick guided us through the course professionally and in a pleasant manner. Merci."

"The course instructor was very well informed and was able to pass on her knowledge well."

"Very good trainer who was able to link the content well with practical examples. The content was conveyed simply and concisely - great! Really good and recommendable!"

*Mandatory fields

Do you have questions about training?

Call us on +49 761 595 33900 or write to us at service@haufe-akademie.de or use the contact form.

The illustrations were created in cooperation between humans and artificial intelligence. They show a future in which technology is omnipresent, but people remain at the center.

AI-generated illustration

Service and project management

AIOps Foundation - Training with certification

Atlassian Jira for service projects

DevOps Foundation - Training with certification

DevOps Leader - Training with certification

DevSecOps Foundation (DSOF) – Training with certification

Generative AI in IT service management

IREB Certified Professional for Requirements Engineering - CPRE Foundation

ITIL® 4 Create, Deliver and Support

ITIL® 4 Direct, Plan and Improve

ITIL® 4 Drive Stakeholder Value

ITIL® 4 Foundation - Compact Course

ITIL® 4 Foundation Practice

ITIL® 4 High Velocity IT

ITIL® 4 Leader: Digital and IT Strategy

ITIL® 4 Practice Manager - Collaborate, Assure and Improve

ITIL® 4 Practice Manager - Monitor, Support and Fulfill

ITIL® 4 Practice Manager - Plan, Implement and Control

ITIL® Experience (Version 5)

Interesting offers at the Haufe Akademie

Master Class IT Service Owner

Fields of work in IT project management

IT service and project management training: Efficient processes and successful projects

Future-proof IT skills

ITIL® 4 and 5 certification: Find the right certification for you

What is ITIL® (Information Technology Infrastructure Library)?

Learn more

Future-proof IT skills

ITIL® 4 and 5 certification: Find the right certification for you

What is ITIL® (Information Technology Infrastructure Library)?

Do you have questions about training?