Imagine you could design IT services in such a way that they are efficient, customer-oriented and cost-effective. Sounds too good to be true? ITIL® allows you to do just that. Watch the webinar to find out how you can use the framework effectively and what concrete added value it creates for companies and their employees.
What: The added value of ITIL® for you and your company
Who: Dörte Jaskotka (Dipl. Inform. and ITIL® Expert) and Thorsten Mücke (IT Education Specialist at skill it by Haufe Akademie)
*Mandatory fields
The trainers
Dörte Jaskotka
Graduate computer scientist in economics (FH) | Expert for IT service management and process consulting
Thorsten Mücke
IT Education Specialist | skill it by Haufe Akademie
Learn in the webinar
Why ITIL® is more relevant than ever
How to use the framework effectively
How companies use ITIL® to achieve greater efficiency, innovation and customer satisfaction
How ITIL® creates a working environment in which employees' ideas are heard and can actively contribute to success
