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Service and project management / ITIL®
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ITIL® 4 Leader: Digital and IT Strategy

Online
3 days
German
Download PDF
€ 1.790,-
plus VAT.
€ 2.130,10
incl. VAT.
Booking number
41175
Venue
Online
2 dates
€ 1.790,-
plus VAT.
€ 2.130,10
incl. VAT.
Booking number
41175
Venue
Online
2 dates
Become a certified
Machine Learning Engineer
This course is part of the certified Master Class "Machine Learning Engineer". If you book the entire Master Class, you save over 15 percent compared to booking this individual module.
To the Master Class
In-house training
In-house training for your Employees only - exclusive and effective.
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In this course, you will learn how to respond to digital disruption as a manager, how to adapt your corporate strategy and/or even develop completely new business models.
Contents

This course focuses on the importance and challenges of digital strategy. When integrating the IT strategy, consideration is given to linking it to as many organizational goals as possible so that business success is enabled/optimized. ITIL® supports organizations in digital transformation by providing a structured and flexible approach to overcoming the challenges of service management and leveraging the potential of modern technology to get the most out of digital technology. 

 

  • ITIL® guiding principles in digital and IT strategy decisions and activities.
  • Use of the digital strategy to respond to digital disruptions.
  • Concepts: Digital Technology, Digital Business, Digital Organization etc..
  • Relationship between digital and IT strategy and the components of the ITIL® SVS.
  • The opportunities and risks of an organization in connection with the digital and IT strategy.
  • Strategic approaches for more customer/market relevance and operational excellence.
  • Steps and techniques for a digital and IT strategy...
  • Implementation of a digital and IT strategy.

 

The course content/learning objectives are based on the official Axelos syllabus.

Your benefit
  • Knowledge of the ITIL® guiding principles
  • Knowledge of how to use the digital strategy to respond to digital disruptions
  • Understanding the relationship between the concepts of digital and IT strategy and the ITIL® SVS and their benefits for value creation 
  • Knowing strategic approaches to achieve customer/market relevance and operational excellence
  • Understanding the opportunities and risks of the digital and IT strategy
  • Get an overview of the steps and techniques required for a digital and IT strategy
  • Setting up a digital and IT strategy
trainer
Markus Schweizer
Methods

The training requires at least 20 hours of additional time outside the classroom. The course consists of three days of interactive training with presentations and group exercises. Please reserve the evenings during the course for revision and/or small homework assignments. The preparation and completion of the homework contribute significantly to exam success.

Certification

The certification consists of practical work and an official examination.

Practical work/assignment: 4 assignments are completed as group work as part of the lessons. They serve to deepen and practically apply the subject matter.

Exam format: 30 multiple-choice exam questions, duration: 60 minutes, pass rate: 70% (21 answers or more answered correctly). No aids are permitted.

You can book the exam in German or English. The course materials are in English and the official literature is available in either English or German. We generally recommend taking the exam in the language of the official literature. When registering for the exam, you can select the exam language and the language of the eBook yourself.

You will receive a voucher for an online exam by email from PeopleCert a few days before the course starts. The exam voucher must be redeemed directly with PeopleCert, where you can register for an available exam date. The online exam will be proctored by a PeopleCert invigilator, which requires a device with a microphone and camera.

Take2" option:

This option allows you to retake the exam at a lower price if you fail. The retake exam takes place online. If required, you can book this option yourself in your PeopleCert candidate profile before booking the exam. You have up to 6 months from the date of the first exam to prepare for and take the retake exam.

Recommended for

This course is designed for IT and business managers, department heads, aspiring C-suite professionals and other leaders across the organization who are looking for guidance to help them develop a digital vision, shape IT and business strategy and drive organizational change. At least three years of IT management experience is required.

Start dates and details

Form of learning

Learning form

25.8.2025
Online
Places free
Implementation secured
Online
Places free
Implementation secured
3.11.2025
Online
Places free
Implementation secured
Online
Places free
Implementation secured

The training is carried out in cooperation with an authorized training partner. This partner collects and processes data under its own responsibility. Please take note of the corresponding privacy policy.

Do you have questions about training?
Call us on +49 761 595 33900 or write to us at service@haufe-akademie.de or use the contact form.