.svg)
.svg)
.svg)
Machine Learning Engineer
1. introduction to meetings and calls in Microsoft Teams
This module provides you with an overview of Microsoft Teams communication and collaboration options: Teams Phones, auto attendants, call queues, meeting room devices and different meeting types. It covers the benefits and limitations of Teams Phone while emphasizing the importance of Teams devices in modern workplaces.
2. teams phone devices, features and cloud voicemail
Learn more about Microsoft Teams Phone and what it takes to make and receive phone calls, schedule Teams Phone devices, features and cloud voicemail.
3. plan Microsoft Teams rooms and shared meeting rooms
Microsoft Teams Rooms are a great way to colleagues with colleagues inside and outside the organization. You can conveniently participate in scheduled meetings without logging in to the room device's computer unit. To get started with Microsoft Teams Rooms, you need to know the differences and potential use cases of the different Teams Room devices and understand how the devices are technically managed, what licenses are required and what is important for a user-friendly installation of a physical room.
4. plan and optimize network performance for Teams media
For real-time media in Microsoft Teams, network performance is the key to a good user experience. In this module, you will learn the Teams network requirements in real time and how to optimize your network for Teams real-time media.
5. configure and deploy Teams Phone
Before Microsoft Teams Phone users can make or receive calls and use advanced features, phone numbers must be assigned and Microsoft call plans and Operator Connect must be configured.
6. configure and deploy Teams Phone with Direct Routine
In this module, you will learn how administrators configure the Teams Phone with Direct Routing to meet user requirements for calls over a PSTN.
7. extend Teams Phone with additional services
Teams Phone uses other Microsoft services and can be extended with third-party solutions for policy-based compliance recording, contact center integration and custom bots. Find out how in this module.
8. manage meeting and event experiences
Learn how to manage and configure meetings and events with Microsoft Teams, including town halls, webinars and audio conferences.
9th Guided project: Create and assign Teams policies to fulfill business requirements in Microsoft Teams
In this module, you will prepare the Microsoft 365 developer tenant for the use of Microsoft Teams Rooms. You will create a new tenant from scratch, change security-relevant settings and prepare Microsoft Teams Rooms-specific tasks.
10. configure and manage language users
When new employees start or requirements change, continuous management is required. Learn how to manage the voice user configuration, including activating voice services and customizing the voice configuration.
11 Configuring automatic switchboards and call waiting loops
Understand how auto attendants and call queues in Microsoft Teams can interact with callers, ensuring that callers are connected to agents as quickly as possible. You will also learn how to set up auto attendants and call queues.
12. configure, deploy and manage Teams devices
Teams devices provide a familiar experience and are essential for a hybrid workspace. Learn how to provision and manage devices and associated device accounts.
13th Guided project: Preparing meeting room experiences
In this module, you will prepare a Microsoft 365 developer tenant to be ready to use Microsoft Teams Spaces. You will create the tenant from scratch, change security-related settings and prepare tasks for Microsoft Teams Spaces.
14. monitor and resolve problems with Teams communication systems
Troubleshooting revolves around the assignment of phone numbers, call errors and quality issues, client issues and device issues. Call analysis, the call quality dashboard and the Teams Rooms Pro portal are also used for monitoring, reporting and troubleshooting.
Requirements:
Understanding of the basics of:
- Networking
- Telecommunications
- Audio/video and conference room technologies
- Identity and access management
- Microsoft Teams
- Planning and designing communication systems for collaboration
- Configure and manage Teams meetings and events
- Configure and manage Teams Phone
- Configure and manage Teams Rooms and devices
This intensive training prepares you for:
Exam: " MS-721: Collaboration Communications Systems Engineer " for the
certification: " Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate "
This course consists of training training and is led by a trainer who supervises the participants live. Theory and practice are taught with live demonstrations and practical exercises. The video conferencing software Zoom is used.
Collaboration Communications Systems Engineers are responsible for the planning, deployment, configuration, maintenance and troubleshooting of Microsoft Teams Phone, Meetings and personal and shared devices, including Microsoft Teams Rooms and Surface Hub.
.svg)
