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Microsoft Technology / Microsoft Dynamics 365
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Microsoft Dynamics 365 Customer Experience Analyst (MB-280T01-T04)

Online
1 day
German
Download PDF
€ 790,-
plus VAT.
€ 940,10
incl. VAT.
Booking number
42214
Venue
Online
3 dates
€ 790,-
plus VAT.
€ 940,10
incl. VAT.
Booking number
42214
Venue
Online
3 dates
Become a certified
Machine Learning Engineer
This course is part of the certified Master Class "Machine Learning Engineer". If you book the entire Master Class, you save over 15 percent compared to booking this individual module.
To the Master Class
In-house training
In-house training just for your employees - exclusive and effective.
Inquiries
In cooperation with
In just one day, learn how to quickly configure model-driven apps in Dynamics 365 Customer Experience - from tables, forms and views to security, automation and integration.
Contents

In this compact workshop, you will build your own model-driven app based on Microsoft Dataverse and transform it into a customized customer experience solution. You will configure tables, relationships and business logic without code, design modern forms and views, set up role-based security and automate processes with Power Automate.

At the end of the day, you have a ready-to-use app, best-practice know-how and the tools to optimally adapt existing solutions.

 

  • Basics: Dataverse & solution structure
  • Tables: Columns, relationships & choice sets
  • Forms & views: Design dashboards & charts
  • Business rules: Create business process flows
  • Security: Set up role-based security & field-level security
  • Automation: Use Power Automate for app automation
  • App customization: design, navigation & command bar configuration
  • Deployment & testing: best practices for optimal results
Your benefit
  • Creating model-driven applications on Microsoft Dataverse for customized customer experiences
  • Configure tables, relationships, business logic, forms, views and security without code
  • Automate processes with Power Automate and deploy solutions with best practices
trainers
Milan Pincar
Methods

This course consists of training training and is led by a trainer who supervises the participants live. Theory and practice are taught with live demonstrations and practical exercises. The video conferencing software Zoom is used.

Final examination
Recommended for

Functional consultants, power users, Dynamics 365 admins, pre-sales engineers and anyone who wants to configure model-driven apps for sales, service or marketing in a short space of time.

Start dates and details

Form of learning

Learning form

27.10.2025
Online
Places free
Implementation secured
Online
Places free
Implementation secured
19.1.2026
Online
Places free
Implementation secured
Online
Places free
Implementation secured
20.4.2026
Online
Places free
Implementation secured
Online
Places free
Implementation secured

The training is carried out in cooperation with an authorized training partner. This partner collects and processes data under its own responsibility. Please take note of the corresponding privacy policy.

Do you have questions about training?
Call us on +49 761 595 33900 or write to us at service@haufe-akademie.de or use the contact form.