Microsoft Dynamics 365 Customer Experience Analyst (MB-280T01-T04)
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Machine Learning Engineer
In this compact workshop, you will build your own model-driven app based on Microsoft Dataverse and transform it into a customized customer experience solution. You will configure tables, relationships and business logic without code, design modern forms and views, set up role-based security and automate processes with Power Automate.
At the end of the day, you have a ready-to-use app, best-practice know-how and the tools to optimally adapt existing solutions.
- Basics: Dataverse & solution structure
- Tables: Columns, relationships & choice sets
- Forms & views: Design dashboards & charts
- Business rules: Create business process flows
- Security: Set up role-based security & field-level security
- Automation: Use Power Automate for app automation
- App customization: design, navigation & command bar configuration
- Deployment & testing: best practices for optimal results
- Creating model-driven applications on Microsoft Dataverse for customized customer experiences
- Configure tables, relationships, business logic, forms, views and security without code
- Automate processes with Power Automate and deploy solutions with best practices
This course consists of training training and is led by a trainer who supervises the participants live. Theory and practice are taught with live demonstrations and practical exercises. The video conferencing software Zoom is used.
Functional consultants, power users, Dynamics 365 admins, pre-sales engineers and anyone who wants to configure model-driven apps for sales, service or marketing in a short space of time.
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