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Microsoft Technology / Microsoft Dynamics 365

Microsoft Dynamics 365

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Expand your technical knowledge of Microsoft Dynamics 365. In our courses, you will learn about all the important functions and applications and find out how you can manage and optimize customer interactions in a targeted manner. Our training courses are perfect for anyone who wants to acquire a sound basic knowledge of Microsoft Dynamics 365, whether they are new to the software, switching to it or preparing for the official Microsoft certifications.
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Microsoft Dynamics 365 training courses: Digitize customer processes holistically

Microsoft Dynamics 365 offers powerful CRM tools for the professional management of marketing, sales and customer service, all on a flexible cloud platform. Our Dynamics 365 training courses provide you with the knowledge you need to efficiently design customer processes, optimize workflows and make well-founded decisions based on data.

The Dynamics 365 training courses include topics such as the following:

- Introduction to the customer engagement apps of Dynamics 365

- Digitally mapping and optimizing marketing and sales

- Efficient customer service management

- Integrate project-specific work with Dynamics 365

Our experts attach great importance to practical relevance. This allows you to apply what you have learned directly in your day-to-day business. Whether you're just starting out or want to deepen your knowledge, our Dynamics 365 training courses offer you the ideal foundation for your digital development.

Do you have questions about training?
Call us on +49 761 595 33900 or write to us at service@haufe-akademie.de or use the contact form.