iSAQB® Soft Skills for Software Architects (SOFT)

In this training , you training essential soft skills for software architects, including communication, moderation, and conflict management. Through practical exercises, you will improve your conversation and visualization techniques. The training will help you stakeholders effectively with stakeholders and communicate decisions clearly.

Fundamentals of communication models and types:

• Understanding different communication models such as the iceberg model and the 4-ears model.
• Adapting your communication to different types of conversation.

Individual and group discussions:

• Structured preparation, execution, and follow-up of meetings.
• Application of techniques such as active listening and targeted feedback.

Visualization techniques:

• Use of whiteboards, flipcharts, and digital tools for illustration purposes.
• Promoting clarity, consensus, and joint problem-solving.

Moderation techniques:

• Controlling group discussions through targeted moderation.
• Decision-making through structured methods and techniques.

Fundamentals of conflict management:

• Recognizing and analyzing conflicts using proven models.
• Strategies for de-escalation and sustainable conflict resolution.

Reflection techniques:

• Use of self-reflection and external feedback for personal development.
• Promoting a constructive feedback culture for better collaboration.

Requirements: 

• You should have experience in software development and a basic understanding of the role of software architects.
• Openness to communication and a willingness to develop your soft skills are important.
• A basic understanding of communication problems makes it easier to get started.

Technical requirements: 

There are no special requirements for the training environment, as the exercises take place using cloud- and web-based tools such as Miro, Draw.io, and platforms such as Jupyter or HuggingFace. All that is needed is a stable and sufficiently fast internet connection.