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Machine Learning Engineer
This crash course combines both Fundamentals tracks into one continuous story: in the morning, you will focus on customer engagement apps (sales, customer service, marketing, field service); in the afternoon, you will delve into the ERP world (finance, supply chain, commerce, HR, project ops). You will learn about similarities, differences and integration scenarios, examine license models, take a look at the security layers and work on typical use cases in hands-on demos - perfect for making decisions or preparing projects.
- Dynamics 365 platform & cloud architecture
- Overview of CRM apps incl. Dataverse & Power Platform
- Overview of ERP apps and their core processes
- Cross-app integrations & dual-write
- Role of Power BI, Power Automate & AI Copilot
- Licensing & deployment options
- Demo tour & guided hands-on exercises
- Exploring the CRM and ERP functions of Dynamics 365
- Examine licensing models, security levels and integration scenarios
- Working through typical use cases using practical demos
This course consists of training training and is led by a trainer who supervises the participants live. Theory and practice are taught with live demonstrations and practical exercises. The video conferencing software Zoom is used.
Consultants, project managers, pre-sales, IT strategists and decision makers who want to gain a solid overall understanding of Dynamics 365 (CRM + ERP) in the shortest possible time.
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