Basics of professional process management
Design processes - increase efficiency - reduce costs
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Machine Learning Engineer
Basics of process management
- Process management is change management and therefore a management task.
- Basic understanding and success factors of process management.
- Involvement of employees and all parties involved in the process.
- Redesigning and improving existing processes.
- Clear presentation of all process-relevant information.
- Phases of process management.
Prepare process work
- Define key areas for action.
- Methods for problem summarization/decision making such as affinity diagrams and topic memories.
Describe processes
- Methods for visualizing, analyzing and evaluating processes with process mapping, process analysis, process design in and with groups of process participants.
Optimize processes
- Customer wishes as a guiding principle, define process goals.
- Developing and deriving key figures.
Continuously improve processes
- Methods/tools for process improvement and process development as well as CIP/lean methods.
- Identify weak points in processes and find creative solutions.
- Designing continuous improvement.
- Systematic integration of new behaviors such as roles and rules in process management.
Implementing process management company-wide
- Project management for the introduction of process management.
- Communicating change.
Your digital add-on: In addition to the training, you’ll receive free access afterward to a guide on how to use AI as your personal learning transfer companion or coach to successfully apply what you’ve learned to your daily work.
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Do you want to ensure and continuously improve the effectiveness and efficiency of your business processes? Do you aim to eliminate duplication and maintain your competitiveness by making your processes customer-oriented?
This basic seminar with business game provides you with the necessary know-how:
- A simple procedure enables you to record and analyze actual processes across all interfaces with all relevant process participants.
- Jointly identified problems can be clearly and appropriately assigned to individual process components, which makes it easier to find viable solutions and form improvement groups.
- Involving employees in the process design prevents resistance to change.
- Transparency enables employees to continuously and jointly eliminate weaknesses.
A business game is used to combine the theoretical principles with concrete, practical exercises. The complex topic of process management is experienced and learned in a group process. The approach practised in the training and the tools for visualization and creative problem-solving can be transferred directly into practice.
Specialists and managers from line functions, project, process, quality and change managers who want to develop their expertise in managing and optimizing business processes. Junior managers who want to prepare for positions with responsibility for results and processes. All sectors, including the public sector.
No prior knowledge required! This training should be seen as a basic introduction to the range of process management topics.
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