

Basics of process management
Visualization of processes - EPK and BPMN
Analysis and optimization of actual processes
Moderation of workshops - basics
The process organization
Your digital add-on: In addition to the training, you’ll receive free access afterward to a guide on how to use AI as your personal learning transfer assistant or coach to successfully apply what you’ve learned to your daily work.
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
The building blocks of this training course are developed using practical examples. Through keynote speeches and many practical exercises, you will experience the potential and limitations of the methods and tools presented. You will learn to differentiate between the levels of an organization in terms of process management and to analyse them using suitable methods. Selected tools from the 10-step logic will be tried out together in group work during the training. You can contribute your perspective and specific questions to the training.
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