The illustrations were created in cooperation between humans and artificial intelligence. They show a future in which technology is omnipresent, but people remain at the center.
AI-generated illustration

Record, analyze and improve processes

Targeted optimization of existing processes in the company

Presence and online
3 days
German
Download PDF
€ 1.890,-
plus VAT.
€ 2.249,10
incl. VAT.
Booking number
2932
Venue
at 13 locations
16 dates
€ 1.890,-
plus VAT.
€ 2.249,10
incl. VAT.
Booking number
2932
Venue
at 13 locations
16 dates
Become a certified
Machine Learning Engineer
This course is part of the certified Master Class "Machine Learning Engineer". If you book the entire Master Class, you save over 15 percent compared to booking this individual module.
To the Master Class
In-house training
In-house training just for your employees - exclusive and effective.
Inquiries
In cooperation with
In cooperation with
ITech Progress
Companies strive for efficiency and effectiveness - the key to this is process management. In order to improve actual processes, they must first be recorded in a meaningful way and presented with all their dependencies. In this training course, you will learn how to map, analyze and optimize your company's processes. On this basis, you can improve process quality, reduce costs and minimize throughput times in 10 targeted steps.
Contents

Basics of process management

  • Definition and basic logic of process management.
  • Process map and design levels of process visualization.

Visualization of processes - EPK and BPMN

  • EPC: Event-driven process chain.
  • BPMN: Business Process Model and Notation.
  • Advantages, disadvantages and areas of application of the presentation methods.
  • The most important symbols and how to use them.
  • Level of detail ("granularity") of the design levels for identifying potential.

Analysis and optimization of actual processes

  • 10 steps to process optimization.
  • The SIPOC analysis (Suppliers - Inputs - Process - Outputs - Customers).
  • Methodical search for optimization possibilities.
  • Performance and waste types and their visualization in the process.
  • Perform error analysis using Ishikawa.
  • Interface analysis.
  • Identify, evaluate, prioritize and implement immediate and improvement measures.

Moderation of workshops - basics

  • Questioning techniques, roles, structure and procedure.

The process organization

  • The basic organizational principles as a starting point for successful process management.

Your digital add-on: In addition to the training, you’ll receive free access afterward to a guide on how to use AI as your personal learning transfer assistant or coach to successfully apply what you’ve learned to your daily work.

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.

Your benefit
  • You know how to collect and visualize actual processes in a meaningful way. 
  • You will learn to analyze and optimize actual processes step by step. 
  • You know the two most important visualization standards and can decide which one is best for you. 
  • You know the most important roles in process management and their tasks. 
trainer
Alexander Roeder
Norbert Herbig
Dr.
Carry Gyarmati
Robert Angst
Dr.
Methods

The building blocks of this training course are developed using practical examples. Through keynote speeches and many practical exercises, you will experience the potential and limitations of the methods and tools presented. You will learn to differentiate between the levels of an organization in terms of process management and to analyse them using suitable methods. Selected tools from the 10-step logic will be tried out together in group work during the training. You can contribute your perspective and specific questions to the training. 

Final examination
Recommended for
  • Specialists and managers who are responsible for process management and want to get a basic introduction to the topic. 
  • employees from the areas of quality management, production and operations. 
  • process managers and process analysts, process owners who want to deepen their knowledge. 
  • project managers who want to implement process optimizations in their projects. 
  • People who are responsible for increasing efficiency and improving processes in their organization. 
Start dates and details

Form of learning

Learning form

14.9.2026
Düsseldorf
Fully booked
Implementation secured
Düsseldorf
Fully booked
Implementation secured
28.9.2026
Online
Few places available
Implementation secured
Online
Few places available
Implementation secured
12.10.2026
Hamburg
Fully booked
Implementation secured
Hamburg
Fully booked
Implementation secured
4.11.2026
Munich
Few places available
Implementation secured
Munich
Few places available
Implementation secured
11.11.2026
Online
Places free
Implementation secured
Online
Places free
Implementation secured
23.11.2026
Mannheim
Places free
Implementation secured
Mannheim
Places free
Implementation secured
30.11.2026
Online
Places free
Implementation secured
Online
Places free
Implementation secured
9.12.2026
Düsseldorf/Hilden
Places free
Implementation secured
Düsseldorf/Hilden
Places free
Implementation secured
14.12.2026
Online
Places free
Implementation secured
Online
Places free
Implementation secured
20.1.2027
Stuttgart
Places free
Implementation secured
Stuttgart
Places free
Implementation secured
1.2.2027
Online
Places free
Implementation secured
Online
Places free
Implementation secured
22.2.2027
Berlin
Places free
Implementation secured
Berlin
Places free
Implementation secured
8.3.2027
Munich
Places free
Implementation secured
Munich
Places free
Implementation secured
15.3.2027
Online
Places free
Implementation secured
Online
Places free
Implementation secured
5.4.2027
Hamburg
Places free
Implementation secured
Hamburg
Places free
Implementation secured
19.4.2027
Online
Places free
Implementation secured
Online
Places free
Implementation secured
10.5.2027
Frankfurt a. M.
Places free
Implementation secured
Frankfurt a. M.
Places free
Implementation secured
2.6.2027
Online
Places free
Implementation secured
Online
Places free
Implementation secured
7.6.2027
Stuttgart/Sindelfingen
Places free
Implementation secured
Stuttgart/Sindelfingen
Places free
Implementation secured
14.6.2027
Online
Places free
Implementation secured
Online
Places free
Implementation secured
23.6.2027
Berlin
Places free
Implementation secured
Berlin
Places free
Implementation secured
5.7.2027
Cologne
Places free
Implementation secured
Cologne
Places free
Implementation secured
19.7.2027
Online
Places free
Implementation secured
Online
Places free
Implementation secured
2.8.2027
Starnberg
Places free
Implementation secured
Starnberg
Places free
Implementation secured
6.9.2027
Leipzig
Places free
Implementation secured
Leipzig
Places free
Implementation secured
13.9.2027
Online
Places free
Implementation secured
Online
Places free
Implementation secured
20.9.2027
Frankfurt a. M./Sulzbach (Taunus)
Places free
Implementation secured
Frankfurt a. M./Sulzbach (Taunus)
Places free
Implementation secured
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Do you have questions about training?

Call us on +49 761 595 33900 or write to us at service@haufe-akademie.de or use the contact form.

The illustrations were created in cooperation between humans and artificial intelligence. They show a future in which technology is omnipresent, but people remain at the center.
AI-generated illustration