1. Basics: What Is Generative AI and How Does It Work?
- Training and Inference: How an AI Model Learns from Data and Generates Results.
- The types of data a model processes: text, images, audio, video, and numbers.
- Where made-up answers come from and why they aren't a program error.
- Outlook: From pure text generation to agent-based AI with its own tools.
2. Map of AI Tools
- Seven tool categories: Assistant, Research, Documents, Data, Media, Meetings, Automation.
- Four selection criteria: task, data class, testing effort, and licensing status.
- What we already have in-house and what that means for our selection.
3. The Assistant as an Everyday Tool
- User Interface, Model Selection, Files, Projects, and Storage: A Case Study of ChatGPT and Claude.
- Keeping an Eye on Boundaries: Math, Current Events, Quotes.
- Microsoft Copilot: What It Can Already Do Here at the Office, and Why We're Practicing with Freely Available Tools.
- Comparing the free plan and the paid version using Claude as an example: usage limits, document length, and handling of input.
4. Prompts That Stick in Everyday Life
- Five elements of a good instruction: Role, Goal, Context, Format, Example.
- Refine rather than start over: Critique of the results, variations, cross-check.
- Your own collection of prompts for two recurring tasks in your daily work.
5. Research Using Sources
- A direct comparison of Perplexity and the assistants' research features.
- Request supporting documentation, evaluate sources, and identify common errors.
6. Documents and Personal Knowledge
- Search, compare, and summarize long PDFs.
- Projects in Claude and ChatGPT as a repository for material that is used repeatedly.
- What to Keep in Mind When Uploading Documents.
7. Analyzing Tables and Numbers
- Analyze Excel data without writing a formula.
- Generate and explain formulas, including those inherited from the previous version.
- Clean up data: duplicates, inconsistent spellings, date formats, numbers stored as text.
- Verify results: random sampling, plausibility, typical calculation errors.
8. Create Images and Presentations
- Creating and customizing images, usage rights, and attribution.
- Create a presentation in Gamma from a text and reuse it.
9. Meetings, Mailbox, and Everyday Office Life
- Transcriptions and meeting minutes, including consent forms and record retention.
- Recurring correspondence using templates instead of individual prompts.
10. Your First Personal Assistant
- When is it worth having your own assistant, and when is a saved instruction enough?
- Setup Without Programming: Instructions, Knowledge Files, Examples, Test.
- A Comparison of Two Approaches: Projects in Claude and ChatGPT.
- Why we build assistants in places where they'll still be running a year from now.
11. Data, Legal Matters, and Team Agreements
- Data Traffic Light: Which data can go into which tool.
- AI Regulation: AI Competence under Article 4, Labeling, and Copyright in Outline.
- Classify your own use cases: permitted, permitted with conditions, not permitted.