ITIL® Strategy (Version 5)
Strategy Development Based on ITIL® Principles – Training Including Certification
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Machine Learning Engineer
1. ITIL® Foundation – Review
2. Key Concepts of ITIL® Strategy
3. Strategy Across the ITIL® 4 Dimensions of Product and Service Management
4. The ITIL® Strategy Management Model
5. The ITIL® Strategy Development Lifecycle
6. The ITIL® Strategy Implementation Lifecycle
7. Sustainable Strategy Management
8. Strategic Skills
9. ITIL® and Other Frameworks
Requirements:
- An "ITIL® v5 Foundation" or "ITIL® 4 Foundation" certification is a prerequisite for this course.
- If you don't yet have any "Foundation" certifications, take the following course.
- Understanding the ITIL® Guiding Principles and the key concepts of products, services, and strategy
- Understanding the ITIL® product and service lifecycle, as well as the four dimensions and how they interact
- Understanding the Purpose and Components of the ITIL® Service Value System (SVS)
- Understanding key strategic concepts, including digital strategy, transformation, VUCA, and business models
- Understanding strategic considerations across the four dimensions of the ITIL® model
- Understanding the ITIL® Strategy Management Model and the strategy development and implementation lifecycle
- Understanding the activities, influencing factors, and outcomes of the strategy development and implementation process
- Applying the steps of the strategy development lifecycle to simple scenarios
- Applying the Strategy Implementation Lifecycle to Simple Scenarios
- Understanding the importance of strategic skills such as leadership, communication, innovation, governance, risk management, and sustainability management
This course consists of antraining is led by an instructor who provides live guidance to participants. Theory and practice are taught through live demonstrations and hands-on exercises. The course uses the video conferencing software Zoom.
This is the right place for you if you want to make well-informed strategic decisions in an IT and business context and effectively manage their implementation.
The course is designed for professionals and executives responsible for strategy development, as well as product managers, strategy managers, enterprise architects, and specialists in transformation, governance, and organizational development.
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