ITIL®

How can IT services be provided as effectively and efficiently as possible? As the leading framework, ITIL® describes best practices for this. With our courses you can get certified for the basic level ITIL® 4 Foundation and then build on this with four further courses to become an ITIL® 4 Managing Professional. The exams are included in the courses.

The illustrations were created in cooperation between humans and artificial intelligence. They show a future in which technology is omnipresent, but people remain at the center.

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Results

ITIL® training courses: Optimization of IT service management

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ITIL® is the best practice collection and the de facto global standard in IT service management. Learn the language of IT professionals and demonstrate your skills with an ITIL® certificate.

Our extensive portfolio of ITIL® training courses and a practice-oriented training concept offer you a mix of specialist impulses, practical exercises and discussions. Our trainers ensure that you achieve your learning objectives and can put what you have learned directly into practice.

"Thanks to the many exercises we did, I feel very well prepared for the exam. The regular inclusion of practical examples makes the course "lively" and not just theoretical. This means there is no room for boredom. Excellent :)"

"The trainer is extremely knowledgeable. She knows how to explain even complex issues in a simple and understandable way. Such a high level of technical expertise combined with rhetorical skills is rare. Any time again!"

"Coach Adrian Probst does an excellent job. As a former lecturer, I can judge that and can only say: hats off."

"Patrick guided us through the course professionally and in a pleasant manner. Merci."

"The course instructor was very well informed and was able to pass on her knowledge well."

"Very good trainer who was able to link the content well with practical examples. The content was conveyed simply and concisely - great! Really good and recommendable!"

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Do you have questions about training?

Call us on +49 761 595 33900 or write to us at service@haufe-akademie.de or use the contact form.

The illustrations were created in cooperation between humans and artificial intelligence. They show a future in which technology is omnipresent, but people remain at the center.

AI-generated illustration

ITIL®

ITIL® 4 Practice Manager - Collaborate, Assure and Improve

ITIL® 4 Foundation - Compact Course

ITIL® 4 Foundation Practice

ITIL® 4 Practice Manager - Monitor, Support and Fulfill

ITIL® 4 Practice Manager - Plan, Implement and Control

ITIL® 4 Create, Deliver and Support

ITIL® 4 Drive Stakeholder Value

ITIL® 4 High Velocity IT

ITIL® 4 Direct, Plan and Improve

ITIL® 4 Leader: Digital and IT Strategy

ITIL® training courses: Optimization of IT service management

Do you have questions about training?