Communication & rhetoric

Communication and rhetorical skills are essential for assistants in every company. After all, a large part of their daily work involves communicating with customers, managers, employees and stakeholders. With the Haufe Akademie seminars, you can expand and optimize your communication and rhetorical skills.

Modern correspondence with AI tools

From classic to clever: how to use the new writing assistants!
(11)

online

4 hours

Webinar

German

Argue - convince - assert

Gain respect as an assistant!
(920)

at 4 locations and online

2 days

Training

German

Professional correspondence by e-mail and letter

Contemporary, customer-oriented and with AI support
(918)

at 4 locations and online

2 days

Training

German

Certified correspondence expert course

Writing professionally and with style: for every occasion ─ in every situation

5 days

Course

German

Microsoft Office course for assistants

The most important tools from Word, Excel, Outlook, PowerPoint and OneNote

6 days

Course

German

Protocols - professional, correct and fast

Efficient log management for clear documentation
(743)

at 6 locations and online

1 day

Training

German

Current spelling with DIN 5008

Use safely - convince without mistakes!
(181)

at 3 locations and online

1 day

Training

German

Spelling rules made easy | E-Learning

Spelling with confidence in everyday office life
Content subscription
Part of the content subscription

online

E-learning

German

Communication training for assistants

The toolbox for every conversation
(229)

at 4 locations and online

2 days

Training

German

Business Correspondence and Telephoning in English

How to communicate more accurately and effectively
(138)

2 days

Training in English

English

Confident communication with customers

Practical training for the assistant
(45)

in-house

2 days

Training

German

Rhetoric - voice - body language

Perform skillfully, confidently and convincingly
(607)

at 7 locations and online

2 days

Training

German

Complaints management: using complaints as an opportunity

How to master difficult situations with customers
(316)

at 5 locations and online

2 days

Training

German

Confident communication in the position position

Acting correctly in every role
(53)

at 3 locations and online

2 days

Training

German

The International Assistant

Effective Intercultural Communication
(264)

at 3 locations and online

2 days

Training in English

English

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FAQs

Questions & Answers

In our Questions & Answers (FAQ) section you will find all the answers and the most frequently asked questions on your selected topic.