Communication & rhetoric

Modern correspondence with AI tools

From classic to clever: use the new writing assistants!
New
(11)

online

0.5 days

Webinar

 German

Argue - convince - assert

Gain respect as an assistant!
(908)

at 5 locations and online

2 days

Training

 German

Professional correspondence by e-mail and letter

Contemporary - stylish - customer-oriented
(918)

at 3 locations and online

2 days

Training

 German

Certified correspondence expert course

Writing professionally and with style: for every occasion ─ in every situation

5 days

Course

 German

Microsoft Office course for assistants

The most important tools from Word, Excel, Outlook, PowerPoint and OneNote

6 days

Course

 German

Protocols - professional, correct and fast

(727)

at 5 locations and online

1 day

Training

 German

Current spelling with DIN 5008

Use safely - convince without mistakes!
(181)

at 2 locations and online

1 day

Training

 German

Spelling rules made easy | E-Learning

Spelling with confidence in everyday office life
Content subscription

online

E-learning

 German

Communication training for assistants

Your toolbox for every conversation
(217)

at 3 locations and online

2 days

Training

 German

Business Correspondence and Telephoning in English

How to communicate more accurately and effectively
(138)

2 days

Training in English

 English

Rhetoric - voice - body language

Perform skillfully, confidently and convincingly
(597)

at 8 locations and online

2 days

Training

 German

Complaints management: using complaints as an opportunity

How to master difficult situations with customers
(309)

at 4 locations and online

2 days

Training

 German

Confident communication in the sandwich position

Acting correctly in every role
(51)

at 2 locations and online

2 days

Training

 German

The International Assistant

Effective Intercultural Communication
(264)

at 2 locations and online

2 days

Training in English

 English

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Do you have any questions?

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Stephanie Göpfert

Head of Customer Service

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Questions & Answers

In our Questions & Answers (FAQ) section you will find all the answers and the most frequently asked questions on your selected topic.