Assistance and Office Management

Communication & rhetoric

Communication and rhetorical skills are essential for assistants in every company. After all, a large part of their daily work involves communicating with customers, managers, employees and stakeholders. With the Haufe Akademie seminars, you can expand and optimize your communication and rhetorical skills.

Individual training: Performance skills

The 1:1 training for appearance, impact & moderation
New

online

4 hours

Individual training

German

€ 1.140,-
plus VAT.
All info

Argue - convince - assert

Gain respect as an assistant!
Popular
(920)

at 3 locations and online

2 days

Training

German

€ 1.540,-
plus VAT.
All info

Rhetoric - voice - body language

Perform skillfully, confidently and convincingly
Popular
(611)

at 5 locations and online

2 days

Training

German

€ 1.540,-
plus VAT.
All info

Modern correspondence with AI tools

From classic to clever: how to use the new writing assistants!
(16)

online

4 hours

Webinar

German

€ 590,-
plus VAT
All info

Professional correspondence by e-mail and letter

Contemporary, customer-oriented and with AI support
Popular
(925)

at 3 locations and online

2 days

Training

German

€ 1.590,-
plus VAT
All info

Microsoft Office course for assistants

The most important tools from Word, Excel, Outlook, PowerPoint and OneNote

6 days

Course

German

€ 3.620,-
plus VAT.
All info

Protocols - professional, correct and fast

Efficient log management for clear documentation
(755)

at 5 locations and online

1 day

Training

German

€ 890,-
plus VAT
All info

Current spelling with DIN 5008

Use safely - convince without mistakes!
(183)

at 2 locations and online

1 day

Training

German

€ 890,-
plus VAT
All info

Spelling rules made easy | E-Learning

Spelling with confidence in everyday office life
Content subscription
Part of the content subscription

online

E-learning

German

€ 39,- / month
plus VAT
This e-learning is part of the content subscription, plus 100+ more!
All info

Confident communication with customers

Practical training for the assistant
(45)

in-house

2 days

Training

German

Price on request
In-house
All info

Confident communication in the position position

Acting correctly in every role
(58)

at 2 locations and online

2 days

Training

German

€ 1.540,-
plus VAT.
All info

Communication training for assistants

The toolbox for every conversation
(229)

at 3 locations and online

2 days

Training

German

€ 1.540,-
plus VAT.
All info

The International Assistant

Effective Intercultural Communication
(264)

at 2 locations and online

2 days

Training in English

English

€ 1.540,-
excl. VAT
All info

Complaints management: using complaints as an opportunity

How to master difficult situations with customers
(321)

at 3 locations and online

2 days

Training

German

€ 1.540,-
plus VAT.
All info

Assertiveness training for women

Convincing - confident - goal-oriented
(367)

at 7 locations

2 days

training

German

€ 1.540,-
plus VAT.
All info

Intensive practical workshop on repartee for women: Never be speechless again!

Counter verbal attacks calmly and confidently
(69)

online

1 day

training

German

€ 840,-
plus VAT.
All info

Voice training for women

Your voice. Your impact. Your success.
(172)

at 6 locations

2 days

training

German

€ 1.540,-
plus VAT.
All info
Give us a call or email us

Do you have any questions?

We are there for you Monday to Friday from 8:00 to 17:00.

Stephanie Göpfert

Head of Customer Service

service@haufe-akademie.de
+49 761 595339-00
*Pflichtfelder
FAQs

Questions & Answers

In our Questions & Answers (FAQ) section you will find all the answers and the most frequently asked questions on your selected topic.

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Munzinger Str. 9
79111 Freiburg
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