Training
This training is held in German.
Recipient-oriented emails and letters with a clear message are well received! In everyday office life, however, there is often no time to critically review correspondence and improve its style. Learn how to modernize your correspondence and optimize your texts with the help of numerous practice examples. This will not only improve your written communication and your personal language style, but also your company's image.
Contents
Correspondence is communication
- How much charisma does your correspondence have?
- Formulate in a contemporary and recipient-oriented way.
- e-mail- new formulation patterns
Layout and design
- The current DIN 5008 (status: 2020) - what's new, what has proven itself?
- Points of view in the text that appeal and convince.
- Comply with DIN and anchor in CI
Pivots and pivot points
- Headline (subject) - precise or appealing?
- The successful beginning of the text.
- The convincing final sentence.
Modern writing style
- Put the reader at the center with "you".
- Expressing politeness with the subjunctive?
- Use contemporary and gender-appropriate forms of address and greetings.
Errors in correspondence
- Avoid stylistic errors.
- Avoid DIN errors.
- Recognize spelling mistakes.
Diplomacy and psychology in correspondence
- Start cleverly - without alienating.
- Convince - without persuading.
- Despite the conflict, it will be well remembered.
Business letters/emails for every occasion
- Your trainer works with sample letters from different industries and for different occasions.
- Special practical relevance: Please bring anonymized letters from your everyday office life. Your trainer will provide you with individual feedback.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
You will learn how to
- in a contemporary, friendly and professional manner,
- express yourself personally and diplomatically,
- write accurately, attractively and comprehensibly,
- Avoid mistakes and pitfalls,
- clearly and purposefully and
- Convert your company to modern correspondence.
We ask you in advance about your content requirements and expectations. This ensures that the training meets your specific needs.
Methods
Discussion of the topic using examples, trainer input, text analyses, correction exercises, rewording, formulation exercises, work with checklists, creation of formulation aids and text modules.
Note: All attendees will receive all texts produced during the training course on the learning platform afterwards.
Recommended for
employees from assistance, secretarial and administrative departments who regularly write external and internal letters and want to improve and optimize them.
Attendees comments
"Very good seminar organization. I particularly liked the entertaining style of the seminar. The topic was presented in a very varied way. Thank you!"
Marion Kolb
ABB STOTZ-KONTAKT GmbH
"The training fully met my expectations. The content is relevant to my day-to-day work!"
Sven Reinecke
Weissflog Heinrich GmbH
Seminar evaluation for "Professional correspondence by e-mail and letter"
4.6 from 5
with 918 reviews
training content:
4.5
Content comprehensibility:
4.7
Practical relevance:
4.4
Trainer expertise:
4.9
Participant orientation:
4.6
Method variety:
4.6
On-site training together
Booking number
8356
8356
€ 1.590,-
plus VAT
2 days
in 5 locations
5 Events
German
Joint online training
Start dates and details
16.07.2025
Düsseldorf
Booking number:
8356
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Wednesday, 16.07.2025
09:00 am - 5:00 pm
Thursday, 17.07.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
15.09.2025
Live-Online
Booking number:
32054
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
zoom
Days & Times
2 days
Limited number of participants
Monday, 15.09.2025
09:00 am - 5:00 pm
Tuesday, 16.09.2025
09:00 am - 5:00 pm
10.11.2025
Berlin
Booking number:
8356
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 10.11.2025
09:00 am - 5:00 pm
Tuesday, 11.11.2025
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
10.12.2025
Live-Online
Booking number:
32054
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
zoom
Days & Times
2 days
Limited number of participants
Wednesday, 10.12.2025
09:00 am - 5:00 pm
Thursday, 11.12.2025
09:00 am - 5:00 pm
20.01.2026
Frankfurt a. M.
Booking number:
8356
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Tuesday, 20.01.2026
09:00 am - 5:00 pm
Wednesday, 21.01.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
16.03.2026
Live-Online
Booking number:
32054
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
zoom
Days & Times
2 days
Limited number of participants
Monday, 16.03.2026
09:00 am - 5:00 pm
Tuesday, 17.03.2026
09:00 am - 5:00 pm
16.04.2026
Munich
Booking number:
8356
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Thursday, 16.04.2026
09:00 am - 5:00 pm
Friday, 17.04.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
09.06.2026
Live-Online
Booking number:
32054
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
zoom
Days & Times
2 days
Limited number of participants
Tuesday, 09.06.2026
09:00 am - 5:00 pm
Wednesday, 10.06.2026
09:00 am - 5:00 pm
06.07.2026
Hamburg/Finkenwerder
Booking number:
8356
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Days & Times
2 days
Limited number of participants
Monday, 06.07.2026
09:00 am - 5:00 pm
Tuesday, 07.07.2026
09:00 am - 5:00 pm
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
16.09.2026
Live-Online
Booking number:
32054
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Course
zoom
Days & Times
2 days
Limited number of participants
Wednesday, 16.09.2026
09:00 am - 5:00 pm
Thursday, 17.09.2026
09:00 am - 5:00 pm
Training is guaranteed to take placeThe next booking ensures this course will take place
Booking number:
8356
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Details
2 days
Limited number of participants
Fee includes
The participation fee includes
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number:
32054
€ 1.590,- plus VAT.
€ 1,892.10 incl. VAT.
Details
2 days
Limited number of participants
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
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