Assistance and Office Management

Strong assistants for strong companies.

Knowing today what is important tomorrow: In the constantly changing world of work, a fundamental change is emerging in the role of the assistant. Assistants are increasingly perceived as strategic partners who not only take on administrative (secretarial) tasks, but also act proactively and help shape the future. The Haufe Akademie is playing a leading role in this change by developing further training courses specifically tailored to individual needs.

  • With the courses offered by the Haufe Akademie , you can strengthen these skills and lay the foundation for a successful professional future
  • Certified further training and targeted development of your skills in a practical environment
  • trainers trainers and over 40 years of experience at the Haufe Akademie
  • Always the right learning format for you: from distance learning to training online training

Subject areas

New roles for assistance

Scrum Master, Feelgood Manager, Change Agent - new roles, new opportunities.

Office management & teamwork

Perfectly organized, all the threads in your hand, effectively relieving your team and superiors.

Digital competence & working techniques

AI, Microsoft 365, & Co. - tools for your everyday work.

Top Management Assistance

Assistance as a strategic companion:in.

Expert roles & specialist skills

From the generalist to the expert.

Communication & rhetoric

For successful communication - both orally and in writing.

Personal development

Performance skills, energy management, psychological know-how, conflict management & more.

Courses

Certified management, HR or office manager - develop your skills.

Haufe Assistance Congress

The training highlight: New impulses for your professional practice.

New training courses

Our top 5 seminars

Find the right training for you now


Learning formats

Discover our various forms of learning - also combined as blended learning for your sustainable learning success.

Live-Online
Digital

Further training on demand

News on the topic of assistance

Your satisfaction is important to us

Voices of our attendees

"I particularly liked the working documents and methods - both were absolutely up to date! "
Regina Schütz
OSRAM Opto Semiconductors, Regensburg
"For me, the Haufe Akademie stands for effective learning, useful and practicable tips and support as well as a good price/performance ratio! "
Isolde Taifane
Birken AG, Niefern-Öschelbronn
"I thought it was great! Everything was very well thought out and timed. Practical and user-friendly. The course exam was also great. Great exam committee and relaxed atmosphere!"
Ivonne Riemer
Bleckmann Schulze GmbH, Cologne
"I have gained a complete overview of the possibilities for shaping my role. The content I learned helps me to manage my work every day. I have also discovered new development opportunities for myself through the course. "
Nadine Franzke
Blohm & Voss Repair GmbH, Hamburg

Haufe Assistance Congress

The Haufe Assistenz-Kongress 2026 is coming - and twice!

For the first time, there will be two dates at two exciting locations. This will create even more space for exchange, inspiration and fresh perspectives.

  • March 05-06, 2026 in Hamburg 
  • October 22-23, 2026 in Cologne

It pays to decide early: With the voucher code 623666 you can secure a 10% early bird discount until July 31, 2025.*

The team behind it

We are committed to your success

Dr. Alexander Dannenmann
Program Area Manager Qualification offers, seminars & trainings
Kathrin Merz
Product manager Qualification offers, seminars & trainings

Cooperations

For your success!

The Haufe Akademie is a supporting member of the bsb - Bundesverband Sekretariat und Büromanagement e.V.

The Haufe Akademie is a member of the IMA Germany - International Management Assistants Network

About our theme world "Assistance and office management"

4.7 out of 5 stars
Evaluation of participants
100+ topics
80+ online offers
2,500+ participants per year
95% positive ratings

Office management

Complex requirements of a modern job profile

The secretary sits at their desk while their boss paces up and down the office dictating a letter - this job description no longer exists. Today, modern office managers take on a wide range of responsible tasks.

Classic office tasks such as reception, appointment management, mail and e-mail are of course still part of the jobs of secretarial staff. But there are also many other interesting tasks. These can include, for example, managing the company website and the corresponding social media channels, preparing for and following up on business meetings, assisting with legal and tax issues, managing your own projects and taking on management tasks.

However, the most important task of office management is to relieve the managing director, head of department or CEO. As the line manager's "right hand", office assistants have a detailed insight into internal company processes and take on the often difficult position position between line manager and employees . This is why working in the office requires not only perfect computer and software skills and two or more foreign languages, but also numerous other skills.

In addition to technical know-how and basic knowledge in the areas of business, HR and marketing , these are above all soft skills such as the ability to work in a team, flexibility, organizational talent, strong communication skills and creativity. This challenging job is often rewarded with an attractive salary, which can be up to 50,000 euros per year depending on the sector and region. Would you like to further your education in this interesting professional field? Then attend one of the seminars on "Office Management" at the Haufe Akademie.

Office management seminars: Training and further education for beginners and professionals

A good prerequisite for a career in office management is commercial training or a degree. Anyone who has already taken on their first secretarial tasks, would like to expand their own skills as a clerk or would like to make a career change into office management should attend our "Certified Office Manager"course. The course has a modular structure and consists of various compulsory and optional seminars in the areas of time management, office management, event management and correspondence training. At the end of the course, you will take an exam and acquire a qualified qualification as a "Certified Office ManagerHaufe Akademie)".

Have you already gained some experience as an assistant and would like to further develop your qualifications at management level? Then we recommend the training course "The management assistant - the practical seminar for experienced assistants". In this two-day training , you will learn how to improve cooperation with your line manager and how to keep a cool head in hectic times.

Office Management Seminars: What you can expect at the Haufe Akademie

Our trainers use various teaching methods such as individual and group exercises, short presentations, discussions, practical exercises and role plays. You will learn what modern office organization looks like, how to perform routine tasks efficiently and how to optimally support your manager. You will be given the tools you need to think like an entrepreneur and act confidently even in difficult situations. As a result, you will become an indispensable co-thinker for your manager, on whose desk all the threads come together.

Our Office Management seminars take place regularly in all major German cities such as Munich, Berlin, Hamburg and Stuttgart. Do you have any questions about our courses and further training in office management? If so, please contact our customer service team on 0761 595339-00. Or send us an e-mail to service@haufe-akademie.de.

We look forward to welcoming you to one of our office management seminars soon.

We are happy to help

Get in touch

We are there for you Monday to Friday from 8:00 to 17:00.

Stephanie Göpfert

Head of Customer Service

*Pflichtfelder