Course
This course is held in German.
As an office manager, secretary or assistant , you make a significant contribution to the company's success. New ways of working, extensive areas of expertise and cross-industry collaboration require a high degree of flexibility. In order to be successful in the long term, you not only need to keep your professional knowledge up to date, but also demonstrate your personal and social skills. The certified Office Manager course with certificate provides you with the know-how you need and promotes your Professional Development and career advancement.
Certified by the Hochschule der Wirtschaft für Management (HdWM), Mannheim
This further training course was designed in cooperation with the Mannheim University of Applied Management Sciences and meets the university's quality standards in terms of overall concept, content, trainers and examination. As a result, participants benefit from high-quality qualifications with guaranteed topicality, high practical relevance and excellent trainers.Certified Office Manager
Local. Digital - your choice: You have the option of choosing between face-to-face or live online for almost all course modules.
Compulsory seminar 1 (attendance or live online)
2 days
Argue - convince - assert
Argue - convince - assert
- Communication basics
- Tools for successful communication
- The 5 phases of a successful conversation
- The role of inner attitude in professional communication
- Consider different types of communication
- Arguing: confident and successful with applied methods
- Keep at it and assert your own concerns even better
- Formulation aids
- Stay calm in difficult situations
- Successful presentation
Compulsory seminar 2 (attendance or live online)
1 day
Self and time management for assistance in the agile working world
Self and time management for assistance in the agile working world
- More time for the essentials
- Reaching the goal with motivation
- Consider the personal factors
- Focus on the essentials: setting priorities
- Schedule and task management
- Implementation in practice
Compulsory seminar 3 (attendance or live online)
2 days
Modern office management
Modern office management
- Effective and efficient office management
- Effectively supporting line managers
- Techniques for optimal cooperation between manager/assistant
- Communication and conversation
Recommended order of compulsory seminars 1-3
Select a training
Elective seminar
2 days
Assistance as Event Manager:in
Elective seminar (attendance or live online)
2 days
Performing successfully as an assistant
Elective seminar (attendance or live online)
2 days
Professional correspondence by e-mail and letter
Examination
1 day
Examination seminar: Certified Office Manager
Examination seminar: Certified Office Manager
The examination takes place as part of an examination seminar. It consists of a written and an oral part. Participants are also expected to give a presentation. The examination is conducted by members of the examination committee.
As part of the course, you will attend 4 seminars (including 3 compulsory seminars and one optional seminar). The total duration of the course is 7 days. You decide when and where you complete which course module within 2 years. You can book the modules individually or at a reasonable package price.
The content and topics are systematically coordinated and complement each other. By passing the exam, you will acquire a qualified qualification that entitles you to use the title "Certified Office Manager".
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- With this course, you will acquire the knowledge you need to systematically qualify as a competent office manager. This includes self-management, office organization, relieving bosses and professional communication.
- In this way, you become a valued "co-thinker" and effectively relieve your superiors.
- The certificate serves to further develop your professional career.
Recommended for
employees from secretarial and office management as well as clerks who want to expand their skills and systematically gain further qualifications.
Final examination
Examination requirement
If you have attended the 3 compulsory seminars and one of the elective seminars, you can take the examination seminar.
Form of examination
The examination consists of a written and an oral part. Participants are also expected to give a presentation. After clarification of open questions from the attendees , the written exam takes place, lasting 60 minutes. The participants then work on a practical case in groups of 2, duration: approx. 60 minutes, followed by a presentation and oral examination discussion in front of the plenum (participants and examination committee), duration: approx. 30 minutes per group of 2.
Exam contents
The contents of the compulsory seminars are relevant to the written examination. In addition to technical knowledge, the extent to which the examination candidates are able to apply what they have learned in the seminars to their own professional practice is examined.
Attendees comments
The course was very well structured and gave me a lot of new insights and information. I have already implemented some of it - and I still want to implement a lot more! I will gladly recommend the course at the Haufe Academy to others!
Catarina Krapf
point S Deutschland GmbH, Ober-Ramstadt
I thought it was great! Everything was very well thought out and timed. Practical and user-friendly. The course exam was also great. Great examination board and relaxed atmosphere!
Ivonne Riemer
Bleckmann Schulze GmbH, Cologne
The test was very pleasant, but also not easy - that speaks for the good quality!
Marion Hirche
U.N.P.- Software GmbH, Düsseldorf
"Highly recommended. Good planning by the Haufe Akademie and a pleasant atmosphere."
Tanja Offermanns
Episcopal Vicariate General, 52062 Aachen
Further training together
Booking number
8157
8157
€ 4.960,-
plus VAT
8 days
3 compulsory seminars, 1 elective seminar and examination seminar
with certificate
German
Please book the training course here. You can select the individual components of the course and the payment method in the shopping cart.
Train several employees internally
Pricing upon request
- Customized training courses according to your needs
- Directly at your premises or online
- Cost advantage from 5 participants
- We contact you within 24 hours (Mon-Fri)
8 days
3 compulsory seminars, 1 elective seminar and examination seminar
In-person or Online
with certificate
Arrival via Deutsche Bahn
Train tickets to this event starting at
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Munzinger Str. 9
79111 Freiburg
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