Process management

Discover the benefits of successful process management for your organization! Our process management training courses are specifically designed for professionals and managers who want to optimize workflows and increase efficiency. Whether beginner or advanced, our training courses offer you the opportunity to learn basic concepts and methods of process management and improve your skills.

Our participants come from different industries and functions and benefit from specialized techniques and tools to deepen their process management skills. Become an expert in process management and increase the quality of your products and services, reduce costs and improve the efficiency of your organization. We support you and your employees with suitable training courses and seminars on all aspects of process management.

Process Management Essentials

ChatGPT in process management

Process automation with generative AI
(24)

at 3 locations and online

2 days

Training

 German

Key figure-based process control

Increase process performance with data transparency
(22)

online

2 days of 6 hours each

training

 German

Basics of professional process management

Design processes - increase efficiency - reduce costs
(1624)

at 27 locations

3 days

training

 German

Agile process management - Basic

With Kanban to robust processes
(8)

online

see details

Training

 German

BPMN 2.0 - Modeling processes according to requirements

Clearly present strategic and operational process models
(149)

at 5 locations and online

2 days

training

 German

Efficient process management with process mining & RPA

Methods, technologies and their implementation
(58)

at 2 locations and online

2 days

training

 German

Lean administration - consistently improve your administrative processes!

Lean and efficient implementation of business processes
(83)

at 4 locations and online

2 days

Training

 German

Moderation skills in process management

Confidently designing, moderating and conducting workshops
(197)

at 4 locations and online

2 days

Training

 German

Online Essential: Process analysis and optimization

Well-founded, flexible, together - for your learning success!
(7)

online

1 week (approx. 15.5 hours/week)

Online Essential

 German

Practical workshop: Experience process digitization!

Automation projects from the idea to implementation
(15)

at 2 locations

2 days

Workshop

 German

Record, analyze and improve processes

Targeted optimization of existing processes in the company
(847)

at 18 locations and online

3 days

Training

 German

Lean Management Basics

Process optimization with CIP
(159)

at 2 locations and online

2 days

training

 German

Requirements Engineering - compact

Understanding, documenting and managing requirements
(59)

online

5 online seminars of 4 hours each

training

 German

Develop, introduce and measure target processes

Define and successfully implement optimal processes
(143)

at 8 locations and online

2 days

Training

 German

The service owner in practice: role, tasks and understanding of service

Implementing service responsibility effectively - the comprehensive introduction in 4 weeks

online

20 hours over four weeks

Blended learning

 German

The service owner in customer and stakeholder management

Establish sustainable services for internal and external customers

online

20 hours over four weeks

Blended learning

 German

The toolbox for service owners: successfully controlling and managing services

Planning, implementing and organizing services - the online course with best practices

online

20 hours over four weeks

Blended learning

 German

Strategies for service owners: Aligning the service with business value

Service business models, cost management and successful service marketing

online

20 hours over 4 weeks

Blended learning

 German

BPMN 2.0 compact

A quick introduction to process modeling with BPMN 2.0
(43)

online

1 day

Training

 German

Sustainability management for SMEs

Implement CSRD, ESG, LkSG pragmatically, practically and successfully
(33)

at 3 locations and online

3 days

training

 German

Efficient presentation of processes | E-learning

From chaos to clarity with process visualization
New
Content subscription

online

E-learning

 German

Sustainability Management for SMEs

Implementing CSRD, ESG, LkSG pragmatically, practically and successfully

online

3 days

training

 English

Circular Economy compact

New

online

3.5 hours

Webinar

 German

Process Management Advanced

Sustainability-oriented CSRD reporting in process management

Realizing materiality analysis and SDGs in processes
(2)

at 2 locations and online

2 days

training

 German

Guarantee successful process management

Live, control and take responsibility for processes
(12)

in Berlin

2 days

training

 German

Design thinking in process management

Designing agile, creative and customer-centric processes
(36)

in Munich and online

2 days

Training

 German

Customer centricity in process management

Anchoring customer orientation in the process
(6)

in Berlin

2 days

training

 German

The process map: structure for your organization!

Capture processes holistically - create transparency
(12)

at 2 locations

2 days

training

 German

Agile process management with Kaizen

The key to process optimization in the digital working world
(47)

in Frankfurt a. M./Sulzbach (Taunus) and online

2 days

Training

 German

Strategic innovation management

Anchoring innovation in the processes
(45)

in Cologne and online

2 days

training

 German

Agile process optimization

Optimize processes simply and effectively with agile principles
(7)

online

3 webinars `a 4 hrs.

Training

 German

TRIZ in process practice

Cost optimization and increased efficiency in process management

online

2 days

Training

 German

Analyze and design processes - advanced

Discovering, designing and realizing potential
(20)

at 2 locations

3 days

training

 German

Process automation advanced

From process model to automated process control
(7)

at 2 locations

3 days

training

 German

Circular Economy - Understanding the circular economy

Anchoring sustainability and exploiting potential
(7)

at 2 locations and online

2 days

training

 German

Theory of Constraints: Increasing efficiency through congestion management

Increase throughput, reduce costs - in flow for maximum performance

at 2 locations

2 days

Training

 German

BPMN 2.0 Advanced

Modeling complex processes with BPMN, CMMN and DMN
(9)

in Stuttgart and online

2 days

Training

 German

Strategic process analysis and process design

Designing and implementing processes in line with objectives
(13)

online

4 days of 5 hours each

training

 German

Model-based process automation

Orchestrate and automate workflows
(3)

online

4 days of 5 hours each

training

 German

Practice-oriented AI workflows: Theory and application

From conceptual understanding to the real implementation of AI projects
New

online

approx. 20 h over 4 weeks

Blended learning

 German

Business automation: efficiency, innovation & success through autonomous technology

Practical guide and strategic applications for modern companies
(5)

online

20 hours over 4 weeks

Blended learning

 German

Mastering automation - future-proof processes for sustainable growth

Strategies, tools and leadership skills for successful implementation

online

approx. 20 hours over 4 weeks

Blended learning

 German

Using AI technologies and automation tools in a practical way

Intelligent process automation with AI and no-code/low-code tools
New
(1)

online

approx. 20 hours over 4 weeks

Blended learning

 German

Business coaching for professionals & experts

Tailor-made for your topics.

online

6 hours of virtual coaching

Coaching

 German

Requirements engineering: Modern requirements analysis for IT

(294)

at 6 locations and online

3 days

training

 German

Holistic organizational design: strategically designing processes & structures

Methods, tools and management instruments for sustainable organizations
(100)

at 3 locations and online

2 days

Training

 German

Process management qualifications

Exam preparation for Certified Business Process Professional (CBPP®)

Your training for successful certification

in Cologne and online

2 days

Training

 German

certified process manager course

Operational process management - certified by the HdWM, Mannheim

approx. 6.5 days

Course

 German

certified Business Process Strategist course

Strategic process management - certified by the HdWM, Mannheim
(74)

at 4 locations

see details

Course

 German

certified Workflow Analyst course

Process automation - certified by the HdWM, Mannheim

at 2 locations

see details

Qualification program

 German

Six Sigma Green Belt qualification program

Systematically optimize processes with the DMAIC method
(132)

at 3 locations

2 x 4 days

Qualification program

 German

Distance learning course certified process manager

With distance learning and exam to certificate

approx. 70 hours

Correspondence course

 German

Distance learning course in process management

From process analysis to quality management
(33)

online

approx. 70 hours

Correspondence course

 German

Junior Class Service Owner

Getting started with modern and sustainable service management

see details

Course

 German

Professional Class Service Owner

The introduction to modern and sustainable service management - including stakeholder management

see details

Course

 German

Master Class Service Owner

Your qualification as a certified expert for modern and sustainable service management

see details

Course

 German

Master Class Business Automation Manager:in

Your comprehensive qualification as a certified expert in business process automation
New

approx. 80 hours over 4 months

Course

 German

Process management training & seminars

Process management is a central component of modern corporate management. It refers to the continuous optimization and monitoring of a company's business processes to ensure that they are effective and efficient. The aim of process management is to ensure that all processes run smoothly and that the company can achieve its business objectives.

An important aspect of process management is the continuous training of employees. Regular training and seminars for employees enable them to better understand the processes and actively participate in improving them.

Various further training measures can be used depending on the area of application, such as training in process analysis, process optimization, change management or lean management. Process managers can also be trained in the use of process management software to facilitate the automation and management of processes.

Companies can achieve enormous benefits through further training as a process manager in the field of process management. On the one hand, employees can better understand how business processes work in the company and how they can be optimized. As a result, they can make valuable contributions to improving processes and thus help to increase the effectiveness and efficiency of the company.

Give us a call or send us an e-mail

Do you have any questions?

We are there for you Mon - Fri 8:00 - 17:00.

Stephanie Göpfert

Head of Customer Service

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FAQs

Questions & Answers

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