Process management

Efficient processes are the key to sustainable business success. With further training in process management, you will learn how to optimize processes, reduce costs and noticeably improve the quality of products and services.

 

Process management training for newcomers and advanced users

Our process management training courses are aimed at specialists and managers who want to better manage and improve their processes. Whether you want to learn the basics or deepen your existing knowledge - you will be provided with practical methods, tools and best practices.

 

Your advantages:

  • You will learn how to analyze and efficiently design processes
  • You increase efficiency and reduce costs at the same time
  • You strengthen your role as a designer in your company
  • You gain knowledge that is directly applicable - regardless of industry or function

Participants from a wide range of sectors benefit from our tried-and-tested training courses.
Start your process management training now and make your company fit for the future!

Process Management Essentials

Basics of professional process management

Design processes - increase efficiency - reduce costs
(1670)

at 26 locations

3 days

training

German

Record, analyze and improve processes

Targeted optimization of existing processes in the company
(894)

at 15 locations and online

3 days

Training

German

ChatGPT in process management

Process automation with generative AI
(29)

at 2 locations and online

2 days

Training

German

Sustainability management for SMEs

Practical implementation of sustainability in SMEs through process management
(37)

at 2 locations and online

3 days

training

German

Sustainability Management for SMEs

Implementing CSRD, ESG, LkSG pragmatically, practically and successfully

online

3 days

training

English

Key figure-based process control

Increase process performance with data transparency
(27)

online

2 days of 6 hours each

training

German

Agile process management - Basic

With Kanban to robust processes
(8)

online

see details

Training

German

BPMN 2.0 - Modeling processes according to requirements

Clearly present strategic and operational process models
(158)

at 5 locations and online

2 days

training

German

Efficient process management with process mining & RPA

Methods, technologies and their implementation
(66)

at 2 locations and online

2 days

training

German

Lean administration - consistently improve your administrative processes!

Lean and efficient implementation of business processes
(83)

at 4 locations and online

2 days

Training

German

Moderation skills in process management

Confidently designing, moderating and conducting workshops
(197)

at 6 locations and online

2 days

Training

German

Online Essential: Process analysis and optimization

Understand processes, identify weak points and optimize them in a targeted manner
(4)

online

1 week (approx. 15.5 hours/week)

Online Essential

German

Practical workshop: Experience process digitization!

Automation projects from the idea to implementation
(17)

at 2 locations

2 days

Workshop

German

Lean Management Basics

Process optimization with CIP
(165)

at 3 locations and online

2 days

training

German

Process management with Kaizen

The key to process optimization in the digital working world and in service areas
(47)

at 2 locations and online

2 days

Training

German

Develop, introduce and measure target processes

Define and successfully implement optimal processes
(148)

at 7 locations and online

2 days

Training

German

BPMN 2.0 compact

A quick introduction to process modeling with BPMN 2.0
(43)

online

1 day

Training

German

The service owner in customer and stakeholder management

Establish sustainable services for internal and external customers

online

20 hours over four weeks

Blended learning

German

The toolbox for service owners: successfully controlling and managing services

Planning, implementing and organizing services - the online course with best practices

online

20 hours over four weeks

Blended learning

German

The service owner in practice: role, tasks and understanding of service

Implementing service responsibility effectively - the comprehensive introduction in 4 weeks

online

20 hours over four weeks

Blended learning

German

Strategies for service owners: Aligning the service with business value

Service business models, cost management and successful service marketing

online

20 hours over 4 weeks

Blended learning

German

Efficient presentation of processes | E-learning

From chaos to clarity with process visualization
New
Content subscription
Part of the content subscription

online

E-learning

German

Process Management Advanced

Successfully shaping process transformation

Holistic change management along the entire BPM cycle

in Frankfurt a. M.

3 days

training

German

Guarantee successful process management

Live, control and take responsibility for processes
(12)

at 2 locations

2 days

training

German

Analyze and design processes - advanced

Discovering, designing and realizing potential
(20)

at 3 locations

2 days

training

German

BPMN 2.0 Advanced

Modeling complex processes with BPMN, CMMN and DMN
(9)

at 2 locations and online

2 days

Training

German

Agile process optimization

Optimize processes simply and effectively with agile principles
(7)

online

3 webinars `a 4 hrs.

Training

German

Successfully implementing ESG reporting with process management

Implement CSRD, VSME or other standards in a process-oriented manner
(4)

at 2 locations and online

2 days

training

German

Strategic innovation management

Anchoring innovation in the processes
(45)

at 2 locations and online

2 days

training

German

The process map: structure for your organization!

Capture processes holistically - create transparency
(15)

at 2 locations

2 days

training

German

Strategic process analysis and process design

Designing and implementing processes in line with objectives
(13)

online

4 days of 5 hours each

training

German

Design thinking in process management

Designing agile, creative and customer-centric processes
(36)

at 3 locations and online

2 days

Training

German

TRIZ in process practice

Cost optimization and increased efficiency in process management

online

2 days

Training

German

AI prompting in requirements engineering and business analysis

Precisely control texts, requirements & processes with smart AI usage
New

at 2 locations and online

2 days

training

German

Requirements Engineering - compact

Understanding, documenting and managing requirements
(59)

online

5 online seminars of 4 hours each

training

German

Requirements engineering: Modern requirements analysis for IT

Capture requirements clearly, formulate them precisely and implement them successfully
(298)

at 5 locations and online

3 days

training

German

Process automation advanced

From process model to automated process control
(7)

at 2 locations

3 days

training

German

Model-based process automation

Orchestrate and automate workflows
(3)

online

4 days of 5 hours each

training

German

Customer centricity in process management

Anchoring customer orientation in the process
(6)

at 2 locations

2 days

training

German

Circular Economy - Understanding the circular economy

Anchoring sustainability and exploiting potential
(10)

at 2 locations and online

2 days

training

German

Business automation: efficiency, innovation & success through autonomous technology

Practical guide and strategic applications for modern companies
(7)

online

20 hours over 4 weeks

Blended learning

German

Using AI technologies and automation tools in a practical way

Intelligent process automation with AI and no-code/low-code tools
(1)

online

approx. 20 hours over 4 weeks

Blended learning

German

Practice-oriented AI workflows: Theory and application

From conceptual understanding to the real implementation of AI projects
(1)

online

approx. 20 h over 4 weeks

Blended learning

German

Mastering automation - future-proof processes for sustainable growth

Strategies, tools and leadership skills for successful implementation
(5)

online

approx. 20 hours over 4 weeks

Blended learning

German

Holistic organizational design: strategically designing processes & structures

Methods, tools and management instruments for sustainable organizations
(100)

at 6 locations and online

2 days

Training

German

Business coaching for professionals & experts

Targeted development of potential

online

Individual selection

Coaching

German

Process management qualifications

certified process manager course

Operational process management - certified by the HdWM, Mannheim

approx. 6.5 days

Course

German

certified Business Process Strategist course

Strategic process management - certified by the HdWM, Mannheim
(79)

at 3 locations

see details

Course

German

certified Workflow Analyst course

Process automation - certified by the HdWM, Mannheim

at 2 locations

see details

Qualification program

German

Six Sigma Green Belt qualification program

Systematically optimize processes with the DMAIC method
(136)

at 2 locations

2 x 4 days

Qualification program

German

Exam preparation for Certified Business Process Professional (CBPP®)

Intensive training - the best way to a certificate

at 2 locations and online

2 days

Training

German

Distance learning course in process management

From process analysis to quality management
(33)

online

approx. 70 hours

Correspondence course

German

Distance learning course certified process manager

With distance learning and exam to certificate

approx. 70 hours

Correspondence course

German

Junior Class Service Owner

Getting started with modern and sustainable service management

see details

Course

German

Professional Class Service Owner

The introduction to modern and sustainable service management - including stakeholder management

see details

Course

German

Master Class Service Owner

Your qualification as a certified expert for modern and sustainable service management

see details

Course

German

Master Class Business Automation Manager:in

Your comprehensive qualification as a certified expert in business process automation

approx. 80 hours over 4 months

Course

German

Process management training & seminars - Designing processes successfully

Efficient processes are the backbone of a modern company. With targeted further training in process management, you will strengthen your ability to analyze, optimize and sustainably improve processes - and thus make a significant contribution to your company's competitiveness.

What is process management?

Process management encompasses the planning, control, analysis and continuous improvement of business processes. The aim is to make processes more efficient, reduce sources of error and deploy resources in a targeted manner - so that your company can act flexibly, economically and in a customer-oriented manner.

Why does further training in process management make sense?

With our process management seminars and training courses, you will build up in-depth knowledge - from the basics to specialized methods. You will learn to take a holistic view of processes, identify weak points and implement sustainable improvements. 

Companies can achieve enormous benefits through further training as a process manager in the field of process management. On the one hand, employees can better understand how business processes work in the company and how they can be optimized. As a result, they can make valuable contributions to improving processes and thus help to increase the effectiveness and efficiency of the company.

Your advantages:

  • You develop a deep understanding of company-wide processes
  • You will learn tried-and-tested methods of process analysis and process optimization
  • You prepare yourself specifically for roles such as process manager or quality manager
  • You can actively shape and support optimizations - for example with lean management or change management techniques

For whom is process management training suitable?

Our training courses are aimed at:

  • Specialists and managers who bear responsibility for processes
  • Project managers and organizational developers
  • process managers who want to expand their methodological competence
  • Teams from production, service or administration with a need for optimization

Whether you are a beginner, have some work experience or are an experienced professional - the Haufe Akademie offers the right training in process management, with a certificate.

Practical content - flexible and versatile

Our process management training courses include, among other things

  • Methods for process modeling & analysis (e.g. BPMN)
  • Tools for digital process control
  • Strategies for process automation and increased efficiency
  • Change management and dealing with resistance
  • Soft skills for interdisciplinary collaboration

All training courses are designed to be practical - with real case studies, interactive exercises and direct transfer to everyday working life.

Find the right offer for you

Our seminars and qualifications take place at selected venues in over 70 cities in Germany. You can find an overview of project management events in Berlin, Frankfurt am Main, Hamburg, Cologne, Munich and Stuttgart here.

Would you like to train flexibly online - from home or from the office?

Then take advantage of our digital offerings: Whether live online training, distance learning or e-learning - at the Haufe Akademie you can qualify flexibly, regardless of location and optimally tailored to your everyday working life.

Further training at the Haufe Akademie is a good investment in your professional career. If you have any questions, please do not hesitate to call us on +49 761 595339-00 or send us an e-mail. We will be happy to advise you on which of our process management seminars best suits your current situation.

Give us a call or email us

Do you have any questions?

We are there for you Monday to Friday from 8:00 to 17:00.

Stephanie Göpfert

Head of Customer Service

*Pflichtfelder
FAQs

Questions & Answers

In our Questions & Answers (FAQ) section you will find all the answers and the most frequently asked questions on your selected topic.