Distance learning course in process management

From process analysis to quality management

Correspondence course

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This distance learning course is held in German.

Companies are successful when they operate economically and in line with their target group. This distance learning course helps you to optimize the processes in your company, from analysis to quality management, and to increase your company's success. After an introduction to the topic, you will learn how to identify, document and analyze processes. You will learn how to successfully introduce processes into the organization and improve them continuously and sustainably. You will use your newly acquired specialist knowledge to manage and take responsibility for business processes in an economical and target group-oriented manner. With the help of our self-directed learning concept, which includes self-study modules with exercises and transfer tasks as well as three e-learning courses, you will learn flexibly at your own pace. Our certificate of attendance documents your newly acquired specialist knowledge in the field of process management.

The distance learning course "Process Management" has been tested and approved by the State Central Agency for Distance Learning (ZFU) in Cologne under the number 7387321.

Module

What is process management?

Author: Dr. Karl Hermann Fuchs

Process management in the company.
Basics of process management.
Process management as a system.
The people behind the process (e.g. process owners, process users).
The engine of process management.

Module

Searched, found—identifying processes in the organization

Author: Thorsten Reichert

Needs assessment and needs survey.
Persons involved in the process.
Determination of process results, targets and measurements.
Derivation and measurement of target achievement.
Methods of process recording (e.g. workshop, workplace inspection).

Module

Writing means staying - documenting processes meaningfully

Author: Petra Becker-Horn

Requirements for process documentation.
Forms of process documentation.
Process role vs. organizational role.
Scope of the processes.
Creation and maintenance of a company manual.
Standards and other regulations for processes.

Module

Under the microscope - Comprehensive process analysis

Author: Thomas Stegner

Goals and tasks of process analysis.
Definition of the process requirements.
Identification of process deficiencies.
Diagnostic procedures for process analysis (e.g. throughput analysis, process cost analysis).
Derivation of measures for process optimization.

Module

Yes we can – successfully introducing processes into the organization

Author: Thorsten Reichert

Tasks and planning of the process introduction.
Creating optimal framework conditions.
Professional information and training.
Support/coaching of those involved in the process.
Possible scenarios for process implementation.

Module

Sharpening the axe - continuously improving processes

Author: Dr. Stephan Back

Tasks and objectives for the process owner.
Changing requirements - adapting processes.
Process performance - measurement, assessment, presentation.
Identify, agree and effectively implement improvement measures.
Ensuring the long-term success of processes.

Module

From small to large – sustainably improving the process system in your company

Author: Clemens Rehbein

From process to process landscape.
assess organizations through audits.
Evaluation of results - combining audit and key figures.
Identify the right measures.
Change management.
Documentation control - versioning and release management.

E-learning

Benefit from additional content

Agile methods
Using artificial intelligence in everyday work
Conflict management
Structured and targeted moderation

Additional content

Module: Creativity techniques incl. optional online training

Online seminars

1training

Advanced Course: Creativity Techniques (240 min.)

Flexible continuing education—anytime, anywhere.

18months of access:No time pressure—you set the pace.
Print & digital:Learn anytime, anywhere—with your printed and digital learning materials.
Optional online seminars:Expand your knowledge live with experts.

You have practical and sound knowledge to successfully introduce process management into the organization and anchor it sustainably.
You are familiar with process management methods and tools to comprehensively identify, document, analyze and measure processes.
You recognize potential for improvement in your processes and implement them in order to increase the efficiency of the processes.

Dr. Stephan Back

Petra Becker-Horn

Dr. Karl Hermann Fuchs

Complete your distance learning course with the “Process Management” e-exam. You can find all the details for the distance learning course “ certified ” atprocess manager (34364).

The following third-party tool can be used in the event:

Learning community

newcomers and career changers who want to acquire a solid knowledge of process management.
Process, project and quality managers as well as specialists and managers who would like to refresh, expand or consolidate their theoretical and practical knowledge.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Flexible start

Access all course content from the start and begin on the date of your choice.

Support at all times

Email support, learning assessments, and regularly updated content.

Learn Together

Connect with the learning community for questions and study groups.

Digital learning for individuals

Booking number
30317

€2,190 plus VAT

Details

approx. 70 hours

Online

19 Events

German

12 months available

Start dates

Train several employees

Price upon request

approx. 70 hours

Online

Appointment scheduled on an individual basis

Customized training courses
Direct application in practice
Efficient use of time and resources

100% non-binding inquiry

Feedback within 24 hours

Start request

This training is available as part of course:

Distance learning course certified process manager

This distance learning course is also available with a certificate

More information here!

Further recommendations for "Distance learning course in process management"

Ratings and feedback from our participants

3.9

35 Ratings

training content:

4.1

Content comprehensibility:

3.7

Practical relevance:

Klaus Schmidt

Confirmed participation

PSD Bank Westfalen-Lippe eG, Münster

The content of the distance learning course is very well prepared: The two-week processing time for the learning content is both feasible and challenging, but if you work on it consistently, the subject always remains present! In addition, the online access worked perfectly and I can still use all the learning content and supplementary documents digitally. The free e-learning units were an additional bonus that further enhanced this distance learning course!

Steffen Balz

Confirmed participation

Bundesdruckerei GmbH, Berlin

The distance learning course in process management has a good practical relevance, which can be applied directly in everyday life. The in-depth content, the many method examples and templates and the examples with Stelmo AG are very helpful.

Ines Jurk

Confirmed participation

SMS grop GmbH Project Management Turnkey, Düsseldorf

The distance learning course in process management met my expectations. The individual learning units were well structured and offered a lot of content that I can apply in a practical way to my tasks in the company. I find the work aids a very useful addition.

Start dates and details

01.09.2026

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.10.2026

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.11.2026

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.12.2026

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.01.2027

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.02.2027

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.03.2027

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.04.2027

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.05.2027

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.06.2027

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.07.2027

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.08.2027

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.09.2027

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.10.2027

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.11.2027

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.12.2027

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.01.2028

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.02.2028

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

01.03.2028

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

Sufficient places are still free.

Don't wait too long to book.

Fully booked.

Training is guaranteed to take place

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Plan course

approx. 70 hours

Partial payments are possible for this training event .

You'll receive the first partial invoice on the start date, and subsequent invoices every 4 weeks.

1st partial invoice:
€730.00 plus VAT
€868.70 including VAT
2nd Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT
3. Partial invoice:
€730.00 plus VAT
€868.70 incl. VAT

Flexible start

Entry is also possible between the start dates by arrangement.
Tel.: 0761 595339 00

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FAQs About the Process Management Distance Learning Course

Companies are under constant pressure to operate more efficiently, reduce costs, and improve the quality of their services at the same time. Professional process management provides transparency into existing workflows and helps systematically analyze, optimize, and sustainably manage processes. This distance learning course teaches practical methods for improving business processes in a targeted manner and embedding them in the company for the long term.

Optimization begins with a structured analysis of existing workflows. Only after processes have been documented, key metrics collected, and weaknesses identified can appropriate improvement measures be developed. This distance learning course teaches proven methods for process analysis, process documentation, and process optimization, enabling participants to systematically identify opportunities for improvement and successfully implement them.

Process managers ensure that business processes run efficiently, transparently, and with a focus on the customer. Their responsibilities include analyzing and documenting processes, developing optimization measures, implementing new procedures, and continuously monitoring process quality. In addition, they coordinate various departments and support change processes to ensure that improvements are permanently established within the company.

Companies are constantly changing due to new technologies, market demands, or regulatory requirements. For this reason, processes must also be regularly reviewed and adapted. Continuous process management ensures that improvements have a lasting impact and that processes can respond flexibly to new requirements. This distance learning course shows how processes can be sustainably developed and managed using appropriate metrics.

Specialists and managers, in particular, need continuing education that can be flexibly integrated into their daily work lives. Distance learning allows participants to work through course material at any time and from any location, and to apply the knowledge they’ve gained directly to current challenges within the company. Supplementary e-learning modules, application exercises, interactive quizzes, and a digital learning community support long-term learning success and facilitate the transfer of knowledge to real-world practice.

New processes only deliver their benefits if they are accepted and embraced by employees. That is why communication, training, and change management are key components of successful process management. This distance learning course teaches how to professionally implement new processes, support change, and embed improvements in the company for the long term. This helps build acceptance, reduce resistance, and implement change projects more successfully.

Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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