Correspondence course

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Distance learning course in process management

From process analysis to quality management

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This distance learning course is held in German.

Companies are successful when they operate economically and in line with their target group. This distance learning course helps you to optimize the processes in your company, from analysis to quality management, and to increase your company's success. After an introduction to the topic, you will learn how to identify, document and analyze processes. You will learn how to successfully introduce processes into the organization and improve them continuously and sustainably. You will use your newly acquired specialist knowledge to manage and take responsibility for business processes in an economical and target group-oriented manner. With the help of our self-directed learning concept, which includes self-study modules with exercises and transfer tasks as well as three e-learning courses, you will learn flexibly at your own pace. Our certificate of attendance documents your newly acquired specialist knowledge in the field of process management.

The distance learning course "Process Management" has been tested and approved by the State Central Agency for Distance Learning (ZFU) in Cologne under the number 7387321.

Technical management

Karl Hermann Fuchs has designed this distance learning course for you. It provides you with everything you need to know for professional process management in a compact and practical format.

Module

What is process management?

Author: Dr. Karl Hermann Fuchs

Process management in the company.
Basics of process management.
Process management as a system.
The people behind the process (e.g. process owners, process users).
The engine of process management.

Module

Searched, found - identifying processes in the organization

Author: Thorsten Reichert

Needs assessment and needs survey.
Persons involved in the process.
Determination of process results, targets and measurements.
Derivation and measurement of target achievement.
Methods of process recording (e.g. workshop, workplace inspection).

Module

Writing means staying - documenting processes in a meaningful way

Author: Petra Becker-Horn

Requirements for process documentation.
Forms of process documentation.
Process role vs. organizational role.
Scope of the processes.
Creation and maintenance of a company manual.
Standards and other regulations for processes.

Module

Under the magnifying glass - comprehensively analyzing processes

Author: Thomas Stegner

Goals and tasks of process analysis.
Definition of the process requirements.
Identification of process deficiencies.
Diagnostic procedures for process analysis (e.g. throughput analysis, process cost analysis).
Derivation of measures for process optimization.

Module

Yes we can - successfully introducing processes into the organization

Author: Thorsten Reichert

Tasks and planning of the process introduction.
Creating optimal framework conditions.
Professional information and training.
Support/coaching of those involved in the process.
Possible scenarios for process implementation.

Module

Sharpening the axe - continuously improving processes

Author: Stephan Back

Tasks and objectives for the process owner.
Changing requirements - adapting processes.
Process performance - measurement, assessment, presentation.
Identify, agree and effectively implement improvement measures.
Ensuring the long-term success of processes.

Module

From small to large - sustainably improving the process system in the company

Author: Clemens Rehbein

From process to process landscape.
assess organizations through audits.
Evaluation of results - combining audit and key figures.
Identify the right measures.
Change management.
Documentation control - versioning and release management.

E-learning

Benefit from additional content

Agile methods
Using artificial intelligence in everyday work
Conflict management
Structured and targeted moderation

Additional content

Module: Creativity techniques incl. optional online training

Exam (optional) with certificate

Now with digitally prepared learning content!

You can complete the distance learning course with an e-exam. The prerequisite for this is completion of the Process Management distance learning course. The e-exam takes place online at a time of your choice. If you book the distance learning course and the e-exam at the same time, you will receive a 30% discount on the e-exam. Further information on the exam can be found in the "Distance learning course certified process manager".

Note on your personal learning environment

In your personal online learning environment, all learning content will be available to you online from the start of the distance learning course. At the same time, you will also find useful work aids, interactive learning checks, additional products for your course and the opportunity to exchange ideas with other course participants. The materials are updated regularly and are available to you without restriction for 12 months. If required, we will be happy to offer you a free extension of 6 months.

If you click on "Start free demo" above the start dates on this page , you will get a first insight into our learning environment.

Your benefit

They have practical and well-founded knowledge to successfully introduce process management into the organization and anchor it sustainably.
They know methods and instruments of process management in order to comprehensively identify, document, analyze and measure processes.
You recognize potential for improvement in your processes and implement them to increase the efficiency of the processes.

Author:inside

Stephan Back

Petra Becker-Horn

Dr. Karl Hermann Fuchs

Procedure

You will receive helpful learning tips via your online learning environment as soon as you book.
You will have access to all learning elements at the start of the distance learning course.
You will receive all learning units in printed form seven days later.

Recommended for

newcomers and career changers who want to acquire a solid knowledge of process management.
Process, project and quality managers as well as specialists and managers who would like to refresh, expand or consolidate their theoretical and practical knowledge.

Distance learning with Haufe Akademie:
Flexible further education ‐ when and where you want!

Haufe Akademie's distance learning courses offer you maximum flexibility for your professional development. They include self-study phases with modern e-learning elements and thus guarantee your learning success.

Distance learning with Haufe Akademie:
Flexible further education ‐ when and where you want!

Flexible: You learn independently of time and place

Practice-oriented: Comprehensive knowledge, prepared for you with practical relevance

Up to date: The content in your personal online learning environment is updated on an ongoing basis.

Success confirmed: A certificate of attendance and a badge confirm your participation and the high quality of the course content

Individual: On request, we can extend the access time to all course content free of charge.

Learning community

In our learning community LUX, you can exchange ideas with other participants and share professional experiences. Network with people from all over Germany, form learning groups, help others with your own knowledge or, conversely, benefit from the knowledge of other participants. It's easier to learn together!

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Further recommendations for "Distance learning course in process management"

Distance learning course certified process manager

E-exam: Process management

Distance learning course in project management

Attendees comments

"The distance learning course in process management met my expectations. The individual learning units were well structured and offered a lot of content that I can apply in a practical way to my tasks in the company. I find the work aids a very useful addition."

Ines Jurk

SMS grop GmbH Project Management Turnkey, Düsseldorf

"The distance learning course in process management has good practical relevance, which can be applied directly in everyday life. The in-depth content, the many examples of methods and templates and the examples with Stelmo AG are very helpful."

Steffen Balz

Bundesdruckerei GmbH, Berlin

"The content of the distance learning course is very well prepared: The two-week processing time for the learning content is well possible and at the same time a challenge, but with consistent processing the topic always remains present! In addition, the online access worked perfectly and I can still use all the learning content and supplementary documents digitally. The free e-learning units were an additional bonus that further enhanced this distance learning course!"

Klaus Schmidt

PSD Bank Westfalen-Lippe eG, Münster

Seminar evaluation for "Distance learning course in process management"

4.1 from 5

with 33 ratings

training content:

4.1

Content comprehensibility:

3.7

Practical relevance:

4.1

Digital learning for individuals

Booking number
30317

€ 2.190,- plus VAT

Details

approx. 70 hours

Online

9 Events

German

Start dates

Train several employees internally

Pricing upon request

Customized training courses according to your needs
Online event
Cost advantage from 5 participants
We contact you within 24 hours (Mon-Fri)

approx. 70 hours

Online

Request

This training is available as part of course:

Distance learning course certified process manager

This distance learning course is also available with a certificate

More information here!

Start dates and details

01.07.2025

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Details

approx. 70 hours

Partial payments are possible for this training event .

You will receive the first partial invoice on the start date, the subsequent invoices every 4 weeks.

1st partial invoice:
€ 730.00 plus VAT
€ 868.70 incl. VAT
2nd partial invoice:
€ 730.00 plus VAT
€ 868.70 incl. VAT
3rd partial invoice:
€ 730.00 plus VAT
€ 868.70 incl. VAT.

Flexible start

Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422

01.08.2025

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Details

approx. 70 hours

Partial payments are possible for this training event .

Flexible start

Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422

01.09.2025

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Details

approx. 70 hours

Partial payments are possible for this training event .

Flexible start

Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422

01.10.2025

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Details

approx. 70 hours

Partial payments are possible for this training event .

Flexible start

Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422

01.11.2025

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Details

approx. 70 hours

Partial payments are possible for this training event .

Flexible start

Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422

01.12.2025

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Details

approx. 70 hours

Partial payments are possible for this training event .

Flexible start

Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422

01.01.2026

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Details

approx. 70 hours

Partial payments are possible for this training event .

Flexible start

Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422

01.02.2026

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Details

approx. 70 hours

Partial payments are possible for this training event .

Flexible start

Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422

01.03.2026

Details

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Details

approx. 70 hours

Partial payments are possible for this training event .

Flexible start

Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422

Sufficient places are still free.

Don't wait too long to book.

Fully booked.

Training is guaranteed to take place

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Details

approx. 70 hours

Partial payments are possible for this training event .

Flexible start

Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422

Booking number: 30317

€ 2.190,- plus VAT.

€ 2,606.10 incl. VAT.

Details

approx. 70 hours

Partial payments are possible for this training event .

Flexible start

Entry is possible between the start dates by arrangement.
Tel.: 0761 898-4422

Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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