Certified Office Manager course

Efficient, organized and confident - professional office skills, certified by the HdWM, Mannheim

Course

This course is held in German.

With your expertise as an office manager, you ensure smooth workflows in office organization, bring structure to complex processes and master the challenges of a dynamic working environment. Your office management skills are the cornerstone of your ability to excel not only professionally but also personally and to provide the best possible support to your boss and your team. Flexibility and further development are the key to success. A convincing appearance, self-organization and modern office management are key skills that are the focus of this course. Individual elective modules in the areas of event management, correspondence and presentation skills round off your profile. After passing the exam, you will receive your "Certified Office Manager" certificate from the HdWM in Mannheim and are ready to take the next step in your career.

Certified by the Hochschule der Wirtschaft für Management (HdWM), Mannheim

This further training course was designed in cooperation with the Mannheim University of Applied Management Sciences and meets the university's quality standards in terms of overall concept, content, trainers and examination. As a result, participants benefit from high-quality qualifications with guaranteed topicality, high practical relevance and excellent trainers.

Certified Office Manager

Local. Digital - your choice: For almost all course modules, you can choose between face-to-face and live online.

Compulsory seminar 1 (attendance or live online)

2 days

Argue - convince - assert

Further information

Argue - convince - assert

Communication basics
Tools for successful communication
The 5 phases of a successful conversation
The role of inner attitude in professional communication
Consider different types of communication
Arguing: confident and successful with applied methods
Keep at it and assert your own concerns even better
Formulation aids
Stay calm in difficult situations
Successful presentation

Compulsory seminar 2 (attendance or live online)

1 day

Self and time management for assistance in the agile working world

Further information

Self and time management for assistance in the agile working world

More time for the essentials
Reaching the goal with motivation
Consider the personal factors
Focus on the essentials: setting priorities
Schedule and task management
Implementation in practice

Compulsory seminar 3 (attendance or live online)

2 days

Modern office management

Further information

Modern office management

Effective and efficient office management
Effectively supporting line managers
Techniques for optimal cooperation between manager/assistant
Communication and conversation

Recommended order of compulsory seminars 1-3

Select a training

Elective seminar

2 days

Assistance as Event Manager:in

Further information

Elective seminar (attendance or live online)

2 days

Performing successfully as an assistant

Further information

Elective seminar (attendance or live online)

2 days

Professional correspondence by e-mail and letter

Further information

Examination

1 day

Examination seminar: Certified Office Manager

Further information

Examination seminar: Certified Office Manager

The examination takes place as part of an examination seminar. It consists of a written and an oral part. Participants are also expected to give a presentation. The examination is conducted by members of the examination committee.

As part of the course, you will complete 4 seminars (including 3 compulsory seminars and one optional seminar). The total duration of the course is 7 days. You decide when and where you complete which course module within 2 years. You can book the modules individually or at an affordable package price.

The content and topics are systematically coordinated and complement each other. By passing the exam, you will acquire a qualified qualification that entitles you to use the title "Certified Office Manager" (HdWM).

Learning environment

In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.

Your benefit

With this course, you will acquire the knowledge you need to systematically qualify as a competent office manager. This includes self-management, office organization, relieving your boss and professional communication.
In this way, you become a valued "co-thinker" and effectively relieve your superiors.
The certificate serves to further develop your professional career.

Methods

Expert input from the trainers

Exchange of experience

(Group) exercises

Recommended for

employees from secretarial and office management as well as clerks who want to expand their skills and systematically gain further qualifications.

Final examination

Examination requirements
If the 3 compulsory seminars and one of the optional seminars have been attended, the examination seminar can be taken. attendees the Office Management correspondence course have the option of registering for the examination seminar. The prerequisite for this is attendance of the seminar "Argumentation - persuasion - assertion".

Type of examination
The examination takes place as part of an examination seminar. It consists of a written and an oral part. The attendees are also expected to give a presentation. The examination is conducted by the examination board.

Examination content
After clarification of open questions from the attendees , the written examination takes place, duration: 60 minutes.
The attendees then work on a practical case in groups of two, duration: approx. 60 minutes, followed by a presentation and oral examination discussion in front of the plenumattendees and examination committee), duration: approx. 30 minutes per group of two. Thematically, the practical cases relate to the content of the compulsory seminars.
The content of the compulsory seminars is relevant for the written examination. In addition to the technical knowledge, the extent to which the examination candidates are able to implement what they have learned in the seminars in their own professional practice is examined.

Examination committee
Ingrid Kohn

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Further training together

Booking number
8157

€ 4.960,- plus VAT

Details

8 days

3 compulsory seminars, 1 elective seminar and examination seminar

with certificate

German

Please book the training course here. You can select the individual components of the course and the payment method in the shopping cart.

Train several employees internally

Pricing upon request

Customized training courses according to your needs
Directly at your premises or online
Cost advantage from 5 participants
We contact you within 24 hours (Mon-Fri)

8 days

3 compulsory seminars, 1 elective seminar and examination seminar

In-person or Online

with certificate

Request

Arrival via Deutsche Bahn

Travel at reduced rates by booking via the learning environment.

Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

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