Agile project and process management in the public sector

Fundamentals – Agile Project and Process Management

• Project Management – Defining and Distinguishing Routine Tasks and Raising Awareness of Agile Work in the Public Sector.
• Process Management – The Importance of Effective Repeatability.
• The Agile Manifesto and the Agile Mindset.
• The Importance of Preparation: Start with Why and a Strong Purpose—Defining the Problem and Clarifying the Added Value of the Intended Solution.

Agile project management

• Phases in project management (from defining the scope to clarifying roles), the magic triangle of agile project management, necessary framework conditions.
• Understanding one’s role, the project management’s approach, and dealing with resistance—self-management / leading without authority / handling responsibility without disciplinary authority.
• Unique aspects of project management in the public sector and lessons learned from the private sector, such as a culture of feedback and error tolerance, and a focus on users.
• Real-world examples and practical tips.

Agile process management

• Kaizen – the importance of the 4th stage and what it means to create value and eliminate waste, such as reducing wait times.
• Digitizing processes—for example, using red and blue process components / Makigami.
• Relevant terms and their meaning, e.g. convention manual, BPMN 2.0 notation.
• Process modeling, process optimization, opportunities and insights from the agile workplace, including an outlook on the impact of AI.
• Special Features of the Public Sector, with Practical Examples.

Possible combinations and areas of application for the public sector

• Ways to combine agile elements in process and project management.
• Strengths, Limitations, and Areas of Application for Agile Tools in the Public Sector.
• A ready-to-use toolbox, e.g., Project Canvas, Process Canvas, Start Smart Canvas.
• Practical tips and best practice examples in the public sector.