AWS updates in May 2024

Every month you get a small overview of AWS updates with new functions and new applications in Amazon's cloud service. There were also some developments in May 2024. At the forefront, of course Amazon Bedrockwhich got its own article. But there is also news about Amazon Connect and AWS Amplify.

Lots of functions for Amazon Connect in the AWS updates in May 2024

Amazon Connect can be used to create contact centers in which customer service employees can be added from anywhere and networked with each other. Amazon Connect received some new features in the AWS updates in May 2024.

With the help of resource tags, detailed access controls can now be created for individual members. This makes it possible to restrict access to individual modules. This is done by labeling individual areas. For example, with a tag for "Department Store" to restrict access to administrators from the relevant department.

Amazon Connect works with Flow modules. Amazon Connect has received an improved search function for these modules through the AWS updates in May 2024. The advanced search allows you to search for names, descriptions, types, statuses and tags. This makes it easier to filter flows and find them more quickly.

Another new feature for Amazon Connect is the automatic configuration of rules. This allows tasks to be completed automatically and more quickly. For example, the sending of emails or a new task for certain events. For example, if the contact rate falls below a certain value, an email can be sent directly to the relevant administrators or a task can be created for Employees in the contact center.

Amazon Connect is now also connected to Amazon CloudTrail. CloudTrail records all activities in Amazon Connect and thus enables all processes to be tracked.

AWS Amplifay Gen 2 in AWS updates in May 2024

AWS Amplify is a developer experience for building full-stack apps with TypeScript and is now available in version Gen 2. Amplify Gen 2 is an extension of the previous version and has numerous new features:

- Storage support with file manager

- Support for environment variables and user-defined queries

- New Amplify console with new features such as user-defined domains

- Integration guidelines for services with artificial intelligence and machine learning

- Better relationship modeling for one-to-one, one-to-many and many-to-many associations

Amplify Gen 2 also contains all the features of the previous version.

Amazon EC2 C7i flex instances in AWS updates in May 2024

Amazon announced the general availability of Amazon-EC2-C7i-flex instances in the AWS updates in May 2024. Compared to C6i instances, these have an up to 19% better price-performance ratio.

C7i-instances are designed to be the easiest way to take advantage of price and performance benefits for compute-intensive workloads. The new instances achieve this by using scalable Generation 4 Intel Xeon Custom Processors, which are only available from AWS.

C7i-flex-Instances offer all sizes from large to 8xlarge.

Learning applications in AWS with skill it

In our seminars on Amazon Web Services you can familiarize yourself with some applications in AWS.

In our basic course AWS Technical Essentials you will get to know the products, solutions and services in AWS and gain a basic understanding of how to use AWS.

In training AWS Security Essentials you will familiarize yourself with the security concepts in AWS and the applications it contains. In this course, you will learn about data encryption methods and access controls and how the infrastructure for network access in AWS works.

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