Managing AI transformation with Microsoft Viva

Everyone wants to benefit from the AI boom. Success will come to those who not only think about the technology, but also about their employees. Microsoft Viva wants to help with this.

After a year of Copilot, Microsoft takes stock. The company is not only learning how people work with artificial intelligence from its customers. Microsoft has also gained a lot of experience from its own internal roll-out to over 200,000 employees.

Digital transformation is not just about technology, but also about the people who use it. In order to keep pace with the rapid development of artificial intelligence, Microsoft is also working hard to support this cultural change with tools and training.

Success through cultural change and training

The expectations for the use of artificial intelligence in companies are enormous. It should make work more productive and efficient, improve processes and take over routine tasks. Microsoft is therefore integrating the AI assistant Copilot into every last corner of its Cloud, Windows and Office products.

Technology is only one side of the transformation. The corporate culture has to move with it. Otherwise, the biggest boom will remain stuck in the "I've always done it this way" mentality. Experts agree that employees will need new skills and abilities for the work of the future. On the one hand, these may be technical, but the willingness to be flexible and engage in lifelong learning are also becoming increasingly important.

IT professionals are often caught between the stools of the "push and pull effect". The balance between: technical possibilities and real needs. All tech pros struggle with the question of whether they are integrating AI solutions into their processes too aggressively or at the exact pace that innovation requires. Too much caution can mean falling behind the competition. Too much speed risks the team stumbling when implementing new, unproven AI tools.

Microsoft Copilot Dashboard

To drive the enterprise-wide adoption of Copilot, Microsoft has introduced new features: Microsoft Copilot Dashboard and Microsoft Copilot Academy, powered by Viva, which will be available to all Copilot for Microsoft 365 customers .

A key component of Microsoft Viva is the Copilot Dashboard. This dashboard serves as a central interface that helps IT professionals to efficiently manage and monitor AI-supported functions. The Copilot Dashboard uses advanced algorithms to analyze real-time data and provide relevant insights. It provides an intuitive user interface that allows AI models to be trained, their performance monitored and adjustments made to achieve optimal results.

This makes life much easier for IT professionals, as the Copilot Dashboard simplifies and automates the management of complex AI systems. It helps to identify and resolve potential problems at an early stage, minimizing downtime and increasing efficiency. It also enables better collaboration between different departments, as all relevant data and insights are centrally accessible.

Microsoft Copilot Academy

The Microsoft Copilot Academy is a dedicated training program aimed at preparing IT professionals and employees in companies for the use of AI and automation technologies. This program provides structured learning paths and hands-on training to understand the features and applications of Microsoft Copilot.

The Academy covers a variety of topics, from the basics of AI to advanced machine learning techniques. Through interactive workshops and hands-on exercises, employees gain the necessary knowledge and skills to effectively implement and manage AI-powered solutions. For IT professionals, the Microsoft Copilot Academy provides a valuable resource to continuously educate themselves and their teams and expand their expertise in the field of artificial intelligence, contributing to successful AI transformation within the organization.

Successfully introducing Copilot with skill IT

With the rapid development of AI technologies, the need for comprehensive training for IT professionals is growing. Microsoft Viva and the Copilot Academy help with the AI transformation. The foundation for a successful introduction of Copilot is laid by the course "Microsoft 365 Copilot - The guide for the introduction in the company". It also focuses on change management and acceptance. If you want to get straight into the technical implementation, the course "Microsoft 365 Copilot - Technical implementation and administration" will give you the tools.