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Microsoft Power Platform

Power Apps: Create business apps without programming

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    Power Apps: Create your own business apps without programming knowledge

    In an increasingly digitalized corporate world, many companies are facing a similar problem: they need their own programmed applications to optimize their business processes. However, they do not have the time or resources to carry out traditional software development. Microsoft Power Apps offers a solution to this problem. It is a low-code development platform that enables employees without in-depth programming knowledge to create their own apps.

    In this article, you will find out how Power Apps works, what use cases there are and how the platform supports companies. You will also learn about best practices for working with Power Apps. This will enable you and your team to develop your next application with Power Apps as efficiently and securely as possible.

    What is Microsoft Power Apps and what can it do?

    [DEFINITION][Microsoft Power Apps][Microsoft Power Apps is part of the Microsoft Power Platform and enables the creation of business applications via a graphical user interface. Power Apps does not require any classic programming code. At its core, it is an app construction kit that allows citizen developers (technically skilled business users) to develop individual applications for web and mobile via drag-and-drop].

    These apps can be seamlessly connected to various data sources and services, particularly within the Microsoft 365 world (e.g. SharePoint, Outlook, Excel), but also with third-party systems. A number of connectors are available for Power Apps to connect data from systems such as Salesforce, Dropbox, Google services and many others. You can even create your own custom connectors for special requirements.

    The original idea behind Power Apps was to be able to design outdated or paper-based processes digitally. Today, you can use them to create both simple forms and complex business applications.

    At its core, the Power Apps platform offers two different components or app types:

    • Canvas apps: These allow the user interface to be freely designed on a kind of "canvas". Forms, buttons, images and other control elements can be placed using drag-and-drop. Canvas apps are suitable for quickly building apps with an attractive design according to your own ideas. This is ideal for specific processes where design and flexibility are paramount. The very intuitive interface is very convenient for users without programming experience.
    • Model-driven apps: This variant is data-centric. You first define the data model structure in Dataverse (e.g. tables and relationships) and Power Apps generates an application with various views and forms based on this. Model-driven apps are particularly useful when complex data relationships and processes (workflows) need to be mapped. This can be the case, for example, in sales systems or when managing support tickets. They also seamlessly support workflows via Microsoft Power Automate.

    The platform also offers the AI Builder (AI functions) and the Copilot Assistant. With the AI Builder, users can integrate AI models (e.g. for image recognition, prediction or form processing) into their apps using a modular system.

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    How Power Apps solves key challenges in companies

    Power Apps helps companies to implement digital solutions quickly, flexibly and without major IT effort. The platform not only offers answers to typical challenges. It opens up new opportunities for teams to work more efficiently, creatively and cost-effectively. The most important advantages are as follows:

    Advantages with Power Apps
    • Digitize and automate processes with Power Apps: Traditional processes such as approvals, vacation requests or expense reports are often paper-based, slow and error-prone. Power Apps replaces such processes with digital forms and automated workflows. Thanks to the connection with Microsoft Power Automate, downstream processes run automatically, from email notifications to data updates. This speeds up processes, reduces the error rate and documents decisions in a traceable manner.
    • Develop your own solutions without programming knowledge: The intuitive low-code/no-code interface of Power Apps also allows people without an IT background to create their own apps. Business users can implement ideas from their day-to-day work directly without having to wait for months-long IT projects. This promotes innovation and self-efficacy in all departments. Changes can also be implemented quickly at any time, making Power Apps ideal for dynamic environments.‍
    • Time and cost benefits compared to conventional software development: Visual app design, reusable components and numerous templates significantly reduce development time. Companies not only save time, but also money: many Power Apps functions are already included in Microsoft 365 licenses (premium connectors, Dataverse, etc. require separate Power Apps/Automate licenses).
    • Seamless integration of Power Apps into existing IT landscapes: Power Apps fits perfectly into the Microsoft ecosystem: SharePoint, Excel, Dynamics 365, Microsoft Teams or Power BI: all tools work hand in hand. The large number of diverse connectors also enables the connection of external systems. This ensures consistent data flows and central access to information. Cross-platform usability, from desktop to smartphone, increases availability and reduces development costs for mobile applications.
    • Security, control and sustainability: Power Apps is based on the Microsoft platform and meets its high security and compliance standards. Data access can be precisely controlled with finely granular role and rights models. Apps remain in the Microsoft cloud or can also be operated on-premises via a gateway. In addition, modern technologies such as AI (e.g. AI Builder or Copilot) can be easily integrated. And thanks to an active community with templates, best practices and support, you can get started without any prior knowledge.
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    Tips for using Power Apps

    To ensure that your company gets the maximum benefit from Power Apps, it is worth following a few best practices. The following recommendations have proven to be particularly helpful in practice for making Power Apps projects successful:

    Best Practices Power Apps

    Clearly define requirements

    Start every Power Apps project with a clear idea of which process you want to improve. Invest enough time in planning the business application before you get started. Only if the goal is clear can you align the app accordingly. Also consider at an early stage which user groups will use the app and what their requirements are. This approach ensures that you are really addressing the right use case with Power Apps.

    Please note: Not every task makes sense as a Power App. Sometimes, for example, a simple list or a Teams feature will do. However, once you have identified the right use case, set measurable goals (e.g. "Approval process only takes 2 days instead of 1 week") and focus development on this.

    Start small and proceed iteratively

    Ideally, start your Power Apps project with a manageable project that delivers real added value. Instead of immediately trying to build an extremely complex application with every conceivable feature, it is better to start with the core of the use case. A minimal viable product (MVP) app that covers one main function can often be created in a short space of time. Once this is in use, you can collect feedback and gradually expand the app. In this way, you can achieve quick successes with Power Apps that provide motivation within the company. The learning curve for the first small apps also prepares you for larger projects.

    Consult users at an early stage

    Involve the future users of the app in the development process right from the start. Feedback from the specialist departments is worth its weight in gold. It helps to understand requirements correctly and to make the app as user-friendly as possible. Work together with representatives of the target group in workshops or short prototyping sessions, for example. This allows you to quickly get a feel for whether the operation is intuitive and whether important functions are missing. This involvement also increases acceptance: if employees or users see their ideas reflected and have the feeling that they have helped shape the app, they are much more likely to use it later.

    Tip: Create a clickable prototype in Power Apps as early as possible in the development process and let future users try it out. The findings from this can flow directly into further improvements.

    Using Power Apps templates and standards

    There is no need to constantly reinvent the wheel. Power Apps already provides many templates and building blocks that you can use. Use these proven components to save development time. For example, there are ready-made templates for survey apps, visitor registration, meeting minutes and much more. You can use these as a starting point and adapt them to your needs. The advantage: the basic structure and an appealing design are already available, based on best practices.

    You should also build up reusable components such as control elements, screen templates or functions. For example, if several apps require a similar form, create it once as you need it and use it again and again. Uniform design guidelines (corporate design) and naming conventions for your apps also promote reusability and make maintenance easier.

    Carefully select and prepare data sources for Power Apps

    A power app is only as good as the data it works with. You can connect almost any conceivable data source using the connectors mentioned above. However, you should make sure that these sources are well prepared and maintained. Avoid duplicate data storage and inconsistencies by using a single point of truth wherever possible.

    If your app requires customer data, for example, decide whether it should come from SharePoint, SQL, Dataverse or another system. Do not unnecessarily mix many sources for the same data. If possible, use Microsoft Dataverse as the central data foundation for more complex applications. Dataverse offers relational database design, security models and enables model-driven apps. This is an advantage for growing requirements.

    Pay attention to data privacy and security

    Despite all the advantages of rapid development, the issue of data security must not be neglected. Define who has which rights in the app right from the start. Power Apps allows you to assign roles and authorizations, e.g. to define who can only read or also write/modify data records. Use these options to protect sensitive information. Also check where the data is stored and whether this complies with your company's data protection guidelines. Strict requirements apply to personal data in particular (keyword GDPR).

    Microsoft offers many compliance certifications for the platform, but it is still up to the company to configure access controls correctly. It is also good practice to provide each app with an audit log or at least traceability from the outset (e.g. change logs in Dataverse or version histories in SharePoint lists) to be able to trace who did what and when if necessary. By firmly anchoring security and data privacy in the development process via Power Apps, you build trust in the solutions and minimize risks.

    Ensure user-friendliness

    users only like to interact with an app if it is easy to use and visually appealing. Therefore, pay attention to a good UX design. Keep the interface clear. Only show the necessary information per screen and avoid overloaded screens. Use the possibilities of Power Apps for responsive design: make sure that your app looks good on all devices (PC, tablet, smartphone). Test the application on different screen sizes early on to uncover layout problems. Power Apps offers so-called layout containers and relative positioning to support automatic adaptation to the respective resolution. It is better to use this function instead of using fixed pixel spacing.

    Ensuring accessibility in Power Apps

    Make sure that the planned app can be used by everyone. For example, use clear labels, sufficient contrast and, if necessary, check for screen reader support. A user-friendly, accessible app opens up larger user groups and increases acceptance enormously. Ultimately, the user experience determines whether a solution is actually used in everyday life or is left behind.

    Measuring and communicating success

    Monitor your Power App as soon as you have put it into operation. Set a few KPIs (e.g. number of applications submitted per week, processing time, savings in workload) and measure these regularly. This will make your successes visible. Use the Power Platform admin tools or simple Excel evaluations to obtain usage statistics. For example, track how many people are using the app and how satisfied they are (a short survey within the app can determine this). The success reported to the management level paves the way for further projects.

    Continuously improve and expand

    A Power App is not a static product, but should evolve with the requirements. Schedule regular updates or reviews to keep the app up-to-date and efficient. New requests may arise in practice (additional fields, new reporting functions), or Microsoft may release new features that would be useful. Don't be afraid to optimize the app afterwards. Thanks to the flexible Power Apps platform, you can usually implement changes quickly.

    If the number of users increases significantly or new departments want to use the app, you should make sure that the application scales: This may mean using a more powerful data source (e.g. switching from Excel to Dataverse) or refining the authorization system.

    Regular maintenance ensures that the apps do not become obsolete and always deliver the best possible added value. You should also keep the documentation up to date: What has been changed? What functions have been added? etc., so that knowledge is retained (traceable documentation is essential, especially if there are several developers or new colleagues ).

    Training and know-how development around Power Apps

    Power Apps is very beginner-friendly. However, it is best to adopt a structured way of working right from the start, based on the best practices outlined. In addition, it quickly pays off to invest in training for yourself or your budding app makers in order to make efficient and error-free progress.

    We can recommend the following practical courses from skill it if you want to develop or expand your skills in the area of MS Power Apps:

    In this hands-on course, you will create your own data model, canvas app and flow to support a scenario for a fictional company.

    [PRODUCT][2]

    Learn how to create and manage model-driven applications with Microsoft Power Apps in this course:

    [PRODUCT][1]

    Author
    Thorsten Mücke
    Thorsten Mücke is product manager at Haufe Akademie and expert in IT skills. With over 20 years of experience in IT training and in-depth knowledge of IT, artificial intelligence, and new technologies, he designs innovative learning programs for the challenges of the digital world.