Human-Centered AI as an HR Task

Human-Centered AI: Why HR Plays a Key Role

• What Human-Centered AI Means and Why Purely Technical or Cost-Driven Approaches Fail.
• What risks arise when HR does not take a proactive approach?
• Impact on employer attractiveness, employee retention, and corporate culture.

Implementing AI as an HR and Cultural Challenge

• Inform, engage, and win over employees.
• Take fears and resistance seriously and address them constructively.
• HR's Responsibility for Communication.
• Establish a framework (rules, reliable tools, no "shadow AI").
• Promote learning cultures and psychological safety.
• HR as an enabler and a source of trust.

Division of Tasks Between Humans and AI

• What AI Can Do in an HR Context and Where Its Limits Lie.
• Human Strengths in Core HR Processes.
• AI in Recruiting, Talent Development, and Employee Communication.
• Decision-Making Logics: When does AI assist, when does it make recommendations, and when must humans make the decision?

HR Approach, Guidelines, and Responsibility

• Ethics as the Foundation for the Responsible Use of AI.
• Develop HR-specific guidelines (data protection, fairness, transparency, decision-making authority).
• Integration into HR processes, leadership development, and corporate communications.
• Conclusion: Reflection on key areas of tension and the development of a common HR vocabulary for AI.