Managed Training Services (MTS)

Managed Training Services support personnel development by outsourcing individual operational tasks or the entire training process. As with traditional outsourcing projects, a service partner takes over the processes defined in advance. This can include administrative and time-consuming tasks in the areas of seminar organization or participant support . In addition, providers such as the Haufe Akademie also take on advisory tasks, needs assessment and training controlling.

Managed Training Services support the position in the company whose task it is to cover skills requirements and drive forward the learning culture: Human Resources Development.

Digital technologies and a networked economy are increasingly shaping our working world. New technical and organizational skills are constantly required. As a result, the importance of personnel development is growing, but so is the need for action.

HR development enables employees to keep pace with this change and to further develop themselves and their skills. This makes HR development an internal driver of change.

MTS address the key challenges in personnel development. Managed Training Services give the personnel development department more flexibility and freedom for key strategic tasks.

With the help of an MTS partner, processes are standardized and simplified. Specific training needs can be determined more precisely and both internal and external training courses can be offered more efficiently. Last but not least, a higher quality of learning is achieved with their help.

These factors are crucial for successful cooperation with an educational partner:

• The distribution of tasks and processes as well as the evaluation of success is absolutely transparent (e.g. through meaningful reporting).

• The selected partner has its core competence in the areas of responsibility to be outsourced.

• Technologies are used that enable efficient collaboration. For communication as well as for bookings and participant coordination.

• With regard to release processes, data privacy and service, the education partner complies with the customer's standards and company guidelines.

• Project management works together with the company in a goal-oriented manner.

• Professionalization: In many companies, there are still no clearly defined training processes. MTS can be used to structure and professionalize processes.

• The variety of topics becomes manageable: There is an immense range on offer for continuing professional development. MTS provides expert advice to help you determine your training needs and use your resources wisely.

• Best practices for greater efficiency: A strong training partner helps the company to benefit from the experience of others. This makes it possible to increase the efficiency of HR processes.

• Speed: In a medium-sized company, MTS can create its own internal company academy within just three months.

• Corporate and learning culture: MTS gives HR development the necessary freedom to drive the culture forward. The change flows directly into practice, for example through leaner approval workflows.

• Personnel relief: Personnel development is no longer blocked by "administrative trivia", but can concentrate on important strategic tasks.

Managed Training Services is always a solution consisting of several components. The individual components function independently and in many cases no complete package is required to achieve success with Managed Training Services . In each MTS project, the composition of the modules can vary depending on where support is required.

Learning opportunities & advice:

Outstanding training programs are at the heart of MTS. The selection of suitable topics and highly qualified trainers ensures the quality of the training. Both face-to-face training as well as digital learning opportunities and new forms of learning can be offered.

Services:

The efficient delivery of learning opportunities is ensured by flexible services. Here, every company can take advantage of the support it needs. From process consulting to event and participant management to monitoring the success of training measures. In this way, personnel developers are relieved of administrative work and can focus on the essentials of their HR work.

Technology:

Learning technology has become an integral part of professional development. Booking portals offer employees convenient access to learning opportunities. Selected internal and external events can be booked here by the learners themselves. This frees up HR capacities. Thanks to MTS, the introduction or connection to an existing Learning Management System is possible with little effort.

These processes and tasks can be outsourced using Managed Training Services as an example:

• Planning and designing internal training programs

• Offer consulting (in-house offers or external specialist events)

• Provision of further training opportunities (external offers)

• Booking processing / training administration (participant coordination and communication)

• Managing bookings and carrying out booking controlling including analysis

• Taking over the documentation and billing for all measures.

Very few companies still use paper catalogs to deliver learning opportunities. Instead, learning management systems and training now allow convenient access to further training courses. Technology can support and simplify processes, but should never be the main focus or even an end in itself!