In the course of digitalization, processes, habits and therefore also human communication behaviour are changing. The importance of communication is not diminishing. Rather, our fast-moving world - the so-called VUCA world - is constantly placing new demands on the way we communicate with each other. For good cooperation and efficient collaboration, it is important that we keep pace with the changing times. This also means expanding our analog communication habits to include digital forms of communication. The emphasis here is on "expand". It's not about throwing analog communication overboard and communicating exclusively digitally from now on. Rather, we need to interlink analog and digital forms of communication in a meaningful way. In this e-learning course, you will learn how to achieve this and how to communicate (digitally) in a targeted manner.
Learning objectives
- You will be able to classify the requirements for communication in times of change and select the appropriate communication channel for the specific situation.
- You can use the VUCA leadership model to communicate more consciously and purposefully digitally.
- You can deal constructively with resistance in communication situations.
- You can promote digital exchange with the help of open questions, active listening and appreciation.
- You can question your own communication behavior and actively and sustainably change it.
Methods
- Each learning unit addresses a specific question on the topic. The modular structure of the learning units allows you to freely choose which topics you would like to work on and when.
- You will be provided with basic theoretical knowledge that you can reflect on directly with the help of specific instructions and exercises and apply in practice.
- Learn with high-quality expert videos, audios, checklists and illustrative examples.
Recommended for
For anyone who wants to keep pace with digital change and develop their digital communication skills. The e-learning course is aimed at specialists and managers of all kinds as well as project managers, coordinators and people who drive forward topics in their professional environment.