When building sales relationships, personality and sympathy count more than facts. Small talk is an important method for this. This e-learning shows how to use small talk effectively and how to use body language in a targeted way to respond to signals from the other person.
Learning objectives
- Build targeted relationships with people.
- Know and use small talk as a method.
- Recognize non-verbal and verbal signals of approval and rejection.
- Control your own body language.
- Engage with other people.
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Start the interactive course demo with one click and get a first impression of this e-learning course.
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Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.
Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.
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