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When building sales relationships, personality and sympathy count more than facts. Small talk is an important method for this. This e-learning shows how to use small talk effectively and how to use body language in a targeted way to respond to signals from the other person.
Learning objectives
- Build targeted relationships with people.
- Know and use small talk as a method.
- Recognize non-verbal and verbal signals of approval and rejection.
- Control your own body language.
- Engage with other people.
Languages
DE, EN
Duration
1 h 10 min
Level
Advanced
Target group description
Salespeople who use small talk and body language effectively to build sales relationships.
Fancy an insight into the course?
Start the interactive course demo with one click and get a first impression of this e-learning course.
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Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.
Thorsten Eska Copy 2
Expert for success skills of the future, author, successful speaker and trainer.
Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.
Thorsten Eska
Expert for success skills of the future, author, successful speaker and trainer.
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