"No!" does not always mean disinterest, but can also signal attention. In this e-learning course, you will learn how to recognize, decode and crack objections. You will learn the ten most common objection codes and how to respond to them. The acknowledgment method with four stages is particularly effective: Acknowledgment phase, Question phase, Argumentation phase and Activation phase. This is explained in the course with examples.
Learning objectives
- Decode objections.
- Distinguish between objections and pretexts.
- Develop reaction patterns for various objections.
- Use the receipt method with confidence.
- Record and process objections systematically.
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Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.
Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.
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