The e-file in public administration

Legal pitfalls and stumbling blocks when introducing, processing and archiving e-files

This training is held in German.
The digitalization of administration has been the mega topic of recent years. The Online Access Act aims to enable citizens to complete a large number of administrative services digitally and without having to go to the authorities. This goes hand in hand with the switch from paper to electronic files. However, the introduction of a purely technical solution is not enough - processes and workflows need to be rethought, infrastructure needs to be created and employees need to be brought on board. In addition, a large number of standards and rules must be observed. The training provides you with the basics for a successful introduction of the e-file and highlights the stumbling blocks. The participants are prepared for the pitfalls in everyday working life.

Contents

The file

  • Formal and material concept of files.
  • File management principles.
  • Obligation to keep (e-)files.
  • Life phase of a file.

Introduction and preparation of the e-file

  • Data security.
  • data privacy.
  • Document preparation.
  • Scanning process: post-processing, integrity assurance, process and procedure documentation.

Processing of e-files

  • Digital and analog mail becomes e-file content, TR-Resiscan.
  • Scanning and legal problems, evidential value of the scan.
  • Destroy originals?!
  • Communication and communication channels with citizens, courts and lawyers.

Closure and archiving

  • Special features of the e-file.
  • Compliance with state and federal archiving laws.

Learning environment

Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.

Your benefit

  • You work out a roadmap for the introduction of the electronic file.
  • They understand which steps need to be taken on the way to the e-file.
  • You will learn about the life cycle of an e-file.
  • They recognize the pitfalls and stumbling blocks of digital file management and how to avoid them.
  • They know the legal principles that must be observed in electronic file management.
  • You will receive concrete work aids, checklists and tips for practical implementation.

Methods

Lecture and discussion based on case studies, practical examples and current decisions. What has been learned will be deepened through an exchange of experiences, recommendations for action, design tips and group work.

Recommended for

Specialists and managers in the areas of main administration/central services/organization and information processing in local authorities as well as from social welfare offices and job centers. It is also aimed at digitization officers, legal advisors and other Employees from cities, municipalities and districts who are responsible for introducing or supporting the introduction of e-files.  

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

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Seminar evaluation for "The e-file in public administration"

4.5 from 5
with 10 ratings
training content:
4.5
Content comprehensibility:
4.6
Practical relevance:
4.1
Trainer expertise:
4.9
Participant orientation:
4.9
Method variety:
4.5
On-site training together
Booking number
35493
€ 590,- plus VAT
1 day
in Berlin
on 15.10.2025
German
In-person trainings
Joint online training
Booking number
35266
€ 590,- plus VAT
2x3.5 hours
Online
2 Events
German
Live online events

Start dates and details

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25.06.2025
Live-Online
Booking number: 35266
€ 590,- plus VAT.
€ 702.10 incl. VAT.
Course
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Technical notes
We use various software to conduct our online events.
Days & Times
2x3.5 hours

Wednesday, 25.06.2025

09:00 am - 12:30 pm

Thursday, 26.06.2025

09:00 am - 12:30 pm

15.10.2025
Berlin
Booking number: 35493
€ 590,- plus VAT.
€ 702.10 incl. VAT.
Venue
RIU Plaza
RIU Plaza
Martin-Luther-Straße 1, 10777 Berlin
Room rate: € 126,63 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
1 day

Wednesday, 15.10.2025

09:00 am - 5:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
11.02.2026
Live-Online
Booking number: 35266
€ 590,- plus VAT.
€ 702.10 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
2x3.5 hours

Wednesday, 11.02.2026

09:00 am - 12:30 pm

Thursday, 12.02.2026

09:00 am - 12:30 pm

Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
Booking number: 35493
€ 590,- plus VAT.
€ 702.10 incl. VAT.
Details
1 day
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Booking number: 35266
€ 590,- plus VAT.
€ 702.10 incl. VAT.
Details
2x3.5 hours
Book later
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