Logistics controlling from A to Z

Basics

• Meaning, correlations, benefits and areas of application of important key figures: When are which key figures useful, where and with what objective?

Key figures and control parameters for logistics practice

• Development of key figures for your own practice, illustration using numerous practical examples.
• Process controlling: e.g. productivity, throughput time, error rate.
• Inventory controlling: including volume variability, stock range, forecast accuracy.
• Production controlling: including OEE, set-up times, throughput time.
• Warehouse/dispatch controlling: including daily up-to-dateness, warehouse fill level, availability level.
• Key figures for the delivery service: e.g. on-time delivery, order throughput time, delivery service level.
• Transport controlling: e.g. transit times, transport costs per shipment.
• Cost controlling: including logistics costs per turnover, determination of process costs.

Development and implementation of a key performance indicator system

Reporting: the cockpit chart

Optimal use of key figures: Methods, procedures

• Instruments and procedures to optimize processes, reduce costs, increase efficiency and ensure customer satisfaction.
• Optimize inventories: including volume variability, ABC/XYZ, range and assortment analysis.
• Making production lean: KAIZEN, TPM, KANBAN.
• Increase warehouse/dispatch performance: including productivity, material flow and order structure analysis, optimized use of warehouse technology.
• Fulfilling customer orders on time: including throughput time analysis, BPR (Business Process Reengineering).
• Efficient organization of transport and distribution: including customer and sales/shipment structure analysis, tender management.

Excursus: Managing with key figures