Business moderation training compact

The concept

This compact, intensive and practical training week will lay the foundations for your successful work as a facilitator. You will acquire versatile tools and methodological skills.

Short, crisp and intensive!
Benefit from the possibilities of a constant learning group and the compact use of time.

Basics of workshop moderation

• What is moderation?
• Role and process responsibility of the moderators.
• Basic attitude of a moderator.
• Neutrality vs. self-interest.
• Structure and goal orientation in the concept
• Preparation, clarification of requirements, objectives, "method selection", target group analysis, suitable concept for different groups, topics and shareholders.
• Prepare and follow up moderations.
• Structure of the process.

Basic tools for moderators

• Instruments for controlling conversations.
• Different methods of interaction, such as asking on call, asking on cards, brainstorming, 6-3-5, 2-field board.
• Questioning and feedback techniques.
• Methods of structuring, bundling and prioritizing content.
• Optical processing of information and visualization techniques.
• Designing topic and problem-solving processes.
• Development of an open, appreciative culture of discussion
• Promote motivation, build up excitement, activate attendees .
• Action plan: Work out tasks, define responsibilities.

Advanced moderation techniques

• Moderation of heterogeneous groups with conflicting points of view.
• Free speaking in front of an audience.
• Establish and maintain contact with the participants/audience.
• Inner attitude and effect.
• Confident body language.
• Voice, facial expressions and gestures.
• Working with video feedback.
• Recognizing group processes and group dynamics.
• Different phases of a group.
• TCI triangle as a helpful model.
• Dealing with "disruptions" and difficult situations
• Clear and binding intervention techniques.
• The benefits of good preparation and appropriate rules of the game.

Feedback on your own impact in the moderation role

Feedback on the methodical approach

Targeted exercises and practical simulations