This course teaches the GVZ method for effective needs assessment. Your employees will learn how to precisely analyze and specify customer requirements.
Learning objectives
- Recognize verbal and non-verbal buying signals.
- Initiate sales transactions in a targeted manner.
- Use the final question as a method.
- Respond flexibly to customer needs.
- Use project management tools for order tracking.
Languages
DE, EN
Duration
1 h 20 min
Level
Advanced
Target group description
Sales employees who want to use the GVZ method to determine demand and close sales.
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Anne Müller, Lena Kaster
and her team will be happy to advise you
