Hello! How can we help you?

Most frequently asked questions

How can I reschedule or cancel an appointment?

You can reschedule or cancel your appointment directly via your personal learning environment. Alternatively, you can phone us by e-mail phone .
The terms and conditions for rescheduling and cancellations can be found in the Terms and conditions.

What funding opportunities can I take advantage of?

All information about

  • Educational leave
  • education voucher
  • training bonus
  • COMPASS

can be found HERE.

Is Haufe Akademie certified Haufe Akademie the Employment Agency?

Haufe Akademie not registered with the Employment Agency and is therefore not AZAV-certified.

What should I do if I am sick on the day of the training course?

In case of illness, you have the option of rebooking your training event a new date. Here too, the conditions for rebooking and cancellation apply in accordance with the Terms and conditionsapply.

FAQ Categories

Your booking
Booking process & related information
Your learning environment
Your online access
Face-to-face events
Travel, accommodation
Online trainings
System requirements, documentation, support
E-Learnings
Our e-learning offerings
Distance Learning Courses
Information about distance learning courses
Coaching
Information about Haufe Business Coaching
Service & Support
About us
In-house training & corporate solutions
Business Solutions

Do you need any further assistance?

Whether you have questions about our courses, need individual advice, or simply want to give us feedback, we are here for you Monday through Friday from 8 a.m. to 5 p.m.