Systemic project management for better solutions

Basics of systemic project management

• Why is "systematic" project management not enough in many projects?
• When is a systemic approach useful in a project or program?
• Fundamentals of systems theory and systemic counseling.
• Complexity drivers in projects and programs and how to deal with them.
• Systemic project management as an important tool for agility and agile project management.

Systemic methods and models for project managers

• 6-factor system model (Gregory Bateson).
• Systemic counseling (Eckard König - Gerda Volmer)
• Solution-oriented counseling (Steve de Shazer).
• The Inner Team (Virginia Satir/Schulz von Thun).
• Collegial case consultation.
• Setup methods for system visualization.

Systemic communication techniques for difficult situations

• Systemic questioning techniques, hypothesis and suggestive techniques.
• Recognize and use non-verbal communication processes.
• Systemic visualization techniques to support communication.
• Columbo technique, reporter technique, provocative conversation techniques.
• Breaking vicious circles: Recognizing and resolving conflict patterns.

Project organization and stakeholder communication

• Role models and principles for setting up a project organization.
• Design project communication and reporting systematically.
• Systemic direction for workshops in the project and program (kick-off, lessons learned, etc.).
• Systemic principles for change projects, organizational development and project restructuring.

Participants' own concrete case studies from projects and programs