Blended learning
This blended learning is held in German.
In the context of the current very intense social changes and global political crises, your communication skills for difficult situations as a leader and manager are particularly challenged. Successful internal and external communication in critical situations determines both the success of your company and how you are perceived personally. This applies not only to the public, but also to your appearance in front of superiors, colleagues, employees , customers, suppliers and shareholders. With successful crisis communication that is characterized by excellence in both preparation and implementation, you can guarantee a strong and convincing presence in challenging times.
Module 1: training training
1,5 h
Expert input and top tips & tricks for safe crisis communication
Expert input and top tips & tricks for safe crisis communication
In this module, you will receive the latest expert input as well as the top tips and tricks for successful internal and external communication in crisis situations.
Module 2: Self-study phase
4 h
Transfer and preparation - "My own concrete example of crisis communication"
Transfer and preparation - "My own concrete example of crisis communication"
Transfer and preparation - "My own concrete example of crisis communication"
Module 3: training training
1,5 h
Practical simulation of crisis communication
Practical simulation of crisis communication
In this Module 3, present your own concrete example of internal or external crisis communication prepared in Module 2.
Contents
The most important things about crisis communication in one day!
Module 1: Expert input and top tips & tricks for safe crisis communication
- Prepare your communication thoroughly - concrete figures, data and facts.
- Steer your communication in the right direction - Clear goals.
- Take the lead in your communication - Clear messages.
- Be disciplined in your communication - Speak clearly.
- Get your communication partners right - Empathy in action.
- Find out exactly what your communication partners need - open expectation management.
- Create real added value for your communication partners - Relevant information.
- Achieve binding results with your communication partners - Concrete action plans.
Module 2: Transfer and preparation - My own concrete example of crisis communication
- In the transfer and preparation phase between the webinars, prepare your own specific practical case relating to the crisis situation. This can relate to current challenges in your current communication, e.g. with superiors, colleagues, employees, customers, suppliers, shareholders, crisis communication with the public, etc.
- Make use of the specialist support and expertise of your trainer.
Module 3: Practical simulation of crisis communication
- In this module, present your own concrete example of internal or external crisis communication prepared in Module 2, e.g. communication with superiors, colleagues, employees, customers, suppliers, shareholders or crisis communication with the public.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this qualification measure after you have registered.
Your benefit
- Our experts will provide you with effectively prepared, valuable input and the best tips and tricks for successful internal and external communication in crisis situations.
- You use excellent preparation for difficult communication situations to master your appearance in front of an internal or external audience or in front of the camera confidently and confidently.
- You will apply the skills you have learned to your own specific example of internal or external crisis communication and thus significantly increase your crisis competence.
- You present your own prepared, concrete example of internal or external crisis communication and receive valuable input from our expert and the other attendees.
- You know which channels you need to use for your communication in order to present yourself and your company in the best possible way.
- In the optional individual transfer coaching with our expert, you will work on further practical cases in a targeted manner and supplement your know-how in an individual and situation-oriented way.
To get the most out of this online product, we recommend that you complete the preliminary questionnaire in your learning environment carefully before you start. Think in advance about practical, usable, specifically prepared cases and communicative challenges in a crisis from your everyday leadership/management life in order to benefit from optimal, individual output.
Last but not least, make sure you have a working headset with microphone and a laptop/PC to take full advantage of all the technical possibilities.
Methods
- Preliminary survey of participants (topics, strengths, challenges, expectations)
- Expert input, tips & tricks, exchange with attendees
- Practical preparation and presentation of practical cases
- Individual feedback
Recommended for
Managers and executives who need a strong communicative presence in crisis situations and want to optimize their crisis communication in a targeted and effective manner.
Further recommendations for "Crisis communication for managers"
Seminar evaluation for "Crisis communication for managers"
4.7 from 5
with 6 ratings
training content:
4.6
Content comprehensibility:
4.6
Practical relevance:
4.8
Trainer expertise:
4.8
Participant orientation:
5
Method variety:
4.6
Joint online training
Train several employees internally
Pricing upon request
- Customized training courses according to your needs
- Directly at your premises or online
- Cost advantage from 5 participants
- We contact you within 24 hours (Mon-Fri)
1 day: 2 modules of approx. 1.5 hours each, self-study phase approx. 4 hours.
In-person or Online
Start dates and details
07.07.2025
Live online
Booking number:
31323
€ 690,- plus VAT.
€ 821.10 incl. VAT.
Course
zoom
Modules
1 day: 2 modules of approx. 1.5 hours each, self-study phase approx. 4 hours.
Limited number of participants
training training
Expert input and top tips & tricks for safe crisis communication
Date
07.07.2025
Course
zoom
Schedule
Start 08:00, end approx. 15:00
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Training is guaranteed to take place
Booking number:
31323
€ 690,- plus VAT.
€ 821.10 incl. VAT.
Details
1 day: 2 modules of approx. 1.5 hours each, self-study phase approx. 4 hours.
Limited number of participants
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Booking number:
31323
€ 690,- plus VAT.
€ 821.10 incl. VAT.
Details
1 day: 2 modules of approx. 1.5 hours each, self-study phase approx. 4 hours.
Limited number of participants
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.
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79111 Freiburg
Munzinger Str. 9
79111 Freiburg
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