In this module, you will receive the latest expert input as well as the top tips and tricks for successful internal and external communication in crisis situations.
Transfer and preparation - "My own concrete example of crisis communication"
In this Module 3, present your own concrete example of internal or external crisis communication prepared in Module 2.
Contents
Module 1: Expert input and top tips & tricks for safe crisis communication
- Prepare your communication thoroughly - concrete figures, data and facts.
- Steer your communication in the right direction - Clear goals.
- Take the lead in your communication - Clear messages.
- Be disciplined in your communication - Speak clearly.
- Get your communication partners right - Empathy in action.
- Find out exactly what your communication partners need - open expectation management.
- Create real added value for your communication partners - Relevant information.
- Achieve binding results with your communication partners - Concrete action plans.
Module 2: Transfer and preparation - My own concrete example of crisis communication
- In the transfer and preparation phase between the webinars, prepare your own specific practical case relating to the crisis situation. This can relate to current challenges in your current communication, e.g. with superiors, colleagues, Employees, customers, suppliers, shareholders, crisis communication with the public, etc.
- Make use of the specialist support and expertise of your trainer.
Module 3: Practical simulation of crisis communication
- In this module, present your own concrete example of internal or external crisis communication prepared in Module 2, e.g. communication with superiors, colleagues, Employees, customers, suppliers, shareholders or crisis communication with the public.
Learning environment
Your benefit
- Our experts will provide you with effectively prepared, valuable input and the best tips and tricks for successful internal and external communication in crisis situations.
- You use excellent preparation for difficult communication situations to master your appearance in front of an internal or external audience or in front of the camera confidently and confidently.
- You will apply the skills you have learned to your own specific example of internal or external crisis communication and thus significantly increase your crisis competence.
- You present your own prepared, concrete example of internal or external crisis communication and receive valuable input from our expert and the other participants.
- You know which channels you need to use for your communication in order to present yourself and your company in the best possible way.
- In the optional individual transfer coaching with our expert, you will work on further practical cases in a targeted manner and supplement your know-how in an individual and situation-oriented way.
To get the most out of this online product, we recommend that you complete the preliminary questionnaire in your learning environment carefully before you start. Think in advance about practical, usable, specifically prepared cases and communicative challenges in a crisis from your everyday leadership/management life in order to benefit from optimal, individual output.
Last but not least, make sure you have a working headset with microphone and a laptop/PC to take full advantage of all the technical possibilities.
Methods
- Preliminary survey of participants (topics, strengths, challenges, expectations)
- Expert input, tips & tricks, exchange with participants
- Practical preparation and presentation of practical cases
- Individual feedback
Recommended for
Managers and executives who need a strong communicative presence in crisis situations and want to optimize their crisis communication in a targeted and effective manner.
Further recommendations for "Crisis communication for managers"
Seminar evaluation for "Crisis communication for managers"







- Customized training courses according to your needs
- Directly at your premises or online
- Cost advantage from 5 participants
- We contact you within 24 hours (Mon-Fri)
Start dates and details
