Contents
Introduction to artificial intelligence and generative AI
- General definition of artificial intelligence and basic concepts of generative AI.
- Use cases for the application of AI along the value chain.
- Get to know best practices from different areas and industries.
- Impact of AI on products, markets and organizations.
Prompt Engineering
- Introduction to prompt engineering.
- Basics and techniques of prompt engineering with ChatGPT.
- Identify your own initial processes and automate daily tasks using prompt engineering.
Process automation through prompt engineering with ChatGPT
- Three waves of process automation.
- Process automation through generative AI, possibilities and limits.
- Case study process automation with ChatGPT
Process optimization with ChatGPT in your own company
- Analysis of the value chain and business processes.
- Identification and evaluation of own use cases for ChatGPT and generative AI.
- Rapid development of pilot solutions and preparation for the successful pitch.
- Communication and empowerment for decision-makers and stakeholders in the company.
Learning environment
Your benefit
- You are familiar with the basic concepts of generative artificial intelligence.
- They know how to identify potential use cases for the application of ChatGPT along their own value chain.
- They are familiar with the basic techniques and methods of prompt engineering and can apply them themselves.
- You are able to automate everyday tasks with ChatGPT.
- You will receive an overview of the possibilities and limitations of process automation with ChatGPT.
- You know the methodological approach of process automation with ChatGPT.
- You know how to identify, evaluate and address use cases for efficient process optimization through ChatGPT in your own company.
- You will be able to recognize and assess the potential of your own organization.
- You will be able to develop solutions for the use of AI in process management in your company.
Methods
Input, discussion, group work, exercises in the ChatGPT environment.
Recommended for
Process employees, process managers, process consultants, process designers. Specialists and managers who want to learn about the opportunities and risks of artificial intelligence for their internal processes and gain an overview of current technologies for process optimization.
Seminar evaluation for "ChatGPT in process management"
Please note:
In principle, you can also take part in the training event without your own Open.ai account or Chat GPT account. If you decide to create your own ChatGPT account (preferably before the start of the seminar) in order to work practically with ChatGPT during the training event , this is your own responsibility and you must accept the terms of use of the service(https://openai.com/policies/terms-of-use). If you use business e-mail addresses, please discuss this in advance with your data protection officer. We recommend that you do not enter any personal data in ChatGPT.
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Start dates and details
Monday, 07.07.2025
09:00 am - 5:00 pm
Tuesday, 08.07.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Thursday, 04.09.2025
09:00 am - 5:00 pm
Friday, 05.09.2025
09:00 am - 5:00 pm
Thursday, 27.11.2025
09:00 am - 5:00 pm
Friday, 28.11.2025
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Monday, 23.03.2026
09:00 am - 5:00 pm
Tuesday, 24.03.2026
09:00 am - 5:00 pm
- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
Training is guaranteed to take placeThe next booking ensures this course will take place- one joint lunch per full seminar day,
- Catering during breaks and
- extensive working documents.
About us - The Haufe Akademie
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Questions & Answers
In our Questions & Answers (FAQ) section, you will find all the answers and the most frequently asked questions about your selected topic.
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