The professional payment manager

Fraud & Risk Management

• Basics of Fraud & Risk: Introduction to the principles of fraud prevention and risk minimization in payment transactions.
• Relevance of fraud & risk in payment transactions: Fraud and risk management in payment transactions.
• Strategies and tools in Fraud & Risk Management: Analysis of proven methods and tools for fraud prevention.

Payment Services Directive 2 (PSD2) and Open Banking

• Introduction to PSD2: Overview of the Payment Services Directive 2 and its impact on European payment transactions.
• Open Banking: Explanation of the importance of Open Banking for payment service providers and customers.
• Regulations and provisions: Important legal requirements and regulations that have arisen as a result of PSD2.

SEPA Instant Credit Transfer (SCT Inst)

• Concept and functionality: Function and advantages of SEPA Instant Payments.
• Advantages and challenges: Opportunities and potential risks when introducing real-time payments.

SEPA Request to Pay

• SEPA Request to Pay concept: Introduction to the SEPA tool for payment requests.
• In payment transactions: Future importance of SEPA Request to Pay for payment providers.

Transactions in detail

• Authentication in payment transactions: security aspects of payment authentication.
• Capture and settlement processes: Explanation of the steps involved in payment processing (capture and settlement).
• Chargebacks and reversals: Dealing with chargebacks and the legal framework.

Card on File

• Concept and application: Introduction to the card-on-file model for storing card data for transactions and its regulatory aspects.
• Significance in subscription and e-commerce: areas of application of Card on File in subscriptions and online retail.

Card Tokenization

• Introduction to card tokenization: payment with "tokens" and their creation
• Applications and benefits: Improving security and data privacy for card payments through tokenization

Mobile Payments

• How mobile payment solutions work: Explanations of Apple Pay, Google Pay and other mobile payment solutions.
• Security aspects and implementation: Implementation of security measures for mobile payments.

Chargebacks & Refunds

• Understanding chargebacks and refunds: chargebacks and refunds - and their impact on payment transactions.
• Challenges in dealing with chargebacks: The most common problems and solutions in the chargeback process.

Marketplace Payments

• Special features of payments in marketplaces: Challenges in payment processing on marketplaces.
• Solutions for marketplace payments: Practical approaches for the efficient processing of payments on digital marketplaces.

Buy Now Pay Later

• Relevance of Buy Now Pay Later: The path to establishment and the advantages of "BNPL".
• Risks of BNPL solutions: Analysis of potential risks for payment service providers and merchants.

Industry specifics in payment transactions

• Requirements in different industries: Differences in payment transactions between B2C, B2B, hospitality, retail and e-commerce.
• Best practices for industry-specific solutions: Customized solutions and best practices for specific industries.

Crypto and crypto payments

• Introduction to crypto: the basics of cryptocurrencies and their importance in payment transactions.
• Technical functionality: Technical functionality of cryptocurrencies.
• Differences between crypto and traditional payment methods.
• How crypto transactions work: Overview of the processing of crypto transactions.