Contents
Basics on the topic of fear, coercion and trauma in the professional environment
- Definition and delimitation of terms.
- What is post-traumatic stress disorder (PTSD)?
- Facts, figures and data.
- Explanatory models: How does a mental illness develop? What is stress?
- Symptoms, prognosis, progression and treatment options.
Options for action and conducting discussions
- Role of the manager: dos and don'ts.
- Psychological conversation skills in dealing with fears and compulsions: What is experienced as helpful, what is not?
- Opportunities and challenges for first responders.
- Possibilities and limits of those involved and their roles: Psychological first aider, colleague, manager, works council, BEM etc.
Framework conditions and legal aspects
- Relevant reference points from labor law.
- Prevention of anxiety and anxiety disorders as a component of occupational health management (BEM, EAP, occupational medicine, GBPsych).
Excursions to related topics
- Psychological security vs. a culture of fear.
- Emergency psychology, crisis management, team dynamics, power and privilege.
- Extraversion and introversion, strength-oriented work.
Best practice and discussion
Note:
The webinar can be booked as a possible in-depth course as part of the Psychological First Aider course or individually if you have the relevant prior knowledge. It is designed to build on the content of the "Psychological first aid in the company" seminar.
Learning environment
In your online learning environment, you will find useful information, downloads and extra services for this training course once you have registered.
Your benefit
- Develop an understanding of the origins of anxiety, compulsions and trauma and learn to distinguish these from "normal" stress reactions.
- Learn conversation techniques to address and professionally support those affected.
- Get to know interventions for acute anxiety, such as panic attacks.
- Get to know the possibilities and limits of dealing with those affected and deal with relevant points of reference from employment law.
Methods
Lecture, presentation, case studies, discussion and exchange of experiences.
Recommended for
Managers, HR managers or employees from the HR department in companies. Furthermore, health officers, OHM coordinators, works councils, BEM officers and all committed colleagues who want to be able to provide psychological first aid.
Further recommendations for "Trauma consequences, anxiety and obsessive-compulsive disorders in the professional environment"
Start dates and details

Tuesday, 21.10.2025
1:00 pm - 5:00 pm

Thursday, 22.01.2026
09:00 am - 1:00 pm