training
New

Psychological first aid in the company

Fundamentals and skills for dealing with mental stress and illness in an empathetic and professional manner

This training is held in German.
Mental health is becoming increasingly important in the modern working world. More and more employees are confronted with stress-related or mental stress and are sometimes unable to work as a result. Companies are faced with the challenge of providing suitable support options to promote both employee well-being and productivity. Psychological first-aiders play a central role in this by offering support as the first point of contact in the company and acting as multipliers to refer employees to suitable support services if necessary. A basic understanding of mental health and crisis intervention is therefore essential in order to provide empathetic and competent support to employees and promote a resilient corporate culture. In this training , you will acquire sound basic knowledge of mental health and crisis intervention and learn specific discussion techniques to enable you to react appropriately in acute stress situations.

Contents

Psychoeducation 

  • What is stress, what is a crisis and what is a mental disorder? 
  • How does mental health develop and can resilience be learned? 
  • Insight into the most important diagnoses, such as depression/burnout, anxiety and addiction disorders. 
  • Symptoms of psychological stress and illness, psychological distress and identifying features. 

Psychological conversation skills 

  • How do I raise a suspicion without coming across as offensive? What can I ask, what goes too far? 
  • How do I react when someone opens up to me about a crisis or diagnosis? 
  • How I can provide support without being an expert. 
  • Tips and tricks from the psychotherapeutic toolbox. 
  • Know and be able to apply systemic questions. 

Action competence: Being a pilot in the company and beyond 

  • The most important reference points of labor law and occupational health management (BEM, EAP, occupational medicine, GBPsych). 
  • Workplace prevention: "fix the system not (just) the people". 
  • Contact points in the German healthcare system.  
  • Possibilities and limits of those involved and their roles: Psychological first aider, colleague, manager, works council, BEM etc. 

Learning environment

Once you have registered, you will find useful information, downloads and extra services relating to this training course in your online learning environment.

Your benefit

  • They develop an understanding of the development and maintenance of mental health and illness. 
  • They know the difference between stress reactions and mental illness and feel confident in dealing with affected colleagues. 
  • They know the legal basis and internal and external support services. 
  • You will master psychological conversation techniques of good listening, which will be of use to you far beyond this focus topic.

Methods

In-person events

Lecture, presentation, case studies, self-reflection, discussion and exchange of experiences.

Live online events

Lecture, presentation, case studies, self-reflection, discussion and exchange of experiences.

The following third-party tool can be used in the event:

Recommended for

Managers, HR managers or Employees from the HR department. Furthermore, health officers, OHM coordinators, works councils, BEM officers and all committed colleagues who want to be able to provide psychological first aid.

Open Badges - Show what you can do digitally too.

Open Badges are recognized, digital certificates of participation. These verifiable credentials are the current standard for integration in career networks such as LinkedIn.

With them, you digitally demonstrate the competences you possess. After successful completion, you will receive an Open Badge from us.

Read more

Seminar evaluation for "Psychological first aid in the company"

4.9 from 5
with 11 ratings
training content:
4.4
Content comprehensibility:
5
Practical relevance:
4.8
Trainer expertise:
5
Participant orientation:
5
Method variety:
4.9
View into the product

Here you can get impressions of the training as well as information about the training topic.

Articles, interviews or whitepapers on the topic

Psychological first aiders: Indispensable in the company

Mental stress is becoming increasingly important in today's working world. Stress, conflicts, personal crises or mental illness can have a negative impact on the well-being and performance of employees. Companies are faced with the challenge of being economically successful while at the same time promoting the mental health of their workforce. Executives, HR managers, people in key positions (e.g. [...]

Learn more here

Articles, interviews or whitepapers on the topic

Psychological first aiders: Indispensable in the company

Mental stress is becoming increasingly important in today's working world. Stress, conflicts, personal crises or mental illness can have a negative impact on the well-being and performance of employees. Companies are faced with the challenge of being economically successful while at the same time promoting the mental health of their workforce. Executives, HR managers, people in key positions (e.g. [...]

Learn more here

On-site training together
Booking number
41538
€ 1.440,- plus VAT
2 days
in 3 locations
3 Events
German
In-person trainings
Joint online training
Booking number
41540
€ 1.440,- plus VAT
2 days
Online
3 Events
German
Live online events
Train several employees internally
Pricing upon request
  • Customized training courses according to your needs
  • Directly at your premises or online
  • Cost advantage from 5 participants
  • We contact you within 24 hours (Mon-Fri)
2 days
In-person or Online

Transfer Coaching

Book 2 hours of individual coaching with your trainer.More info

€ 390,-excl. VAT

E-Magazine: Focus on mental health in companies

Topics: What does a psychological first aider do? What do I need to bear in mind when dealing with psychological stress in BEM? How do I deal with grief in the workplace in a supportive way? How do I address the topic of addiction?

Start dates and details

  Select time period
0 events
03.07.2025
Cologne
Booking number: 41538
€ 1.440,- plus VAT.
€ 1,713.60 incl. VAT.
Venue
PULLMAN Cologne
Helenenstraße 14, 50667 Cologne
Room rate: € 172,33 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days

Thursday, 03.07.2025

09:30 am - 5:30 pm

Friday, 04.07.2025

09:00 am - 4:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
02.09.2025
Live-Online
Booking number: 41540
€ 1.440,- plus VAT.
€ 1,713.60 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
2 days

Tuesday, 02.09.2025

09:30 am - 5:30 pm

Wednesday, 03.09.2025

09:00 am - 4:00 pm

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
13.10.2025
Hamburg
Booking number: 41538
€ 1.440,- plus VAT.
€ 1,713.60 incl. VAT.
Venue
Arcotel Rubin
Arcotel Rubin
Steindamm 63, 20099 Hamburg
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days

Monday, 13.10.2025

09:30 am - 5:30 pm

Tuesday, 14.10.2025

09:00 am - 4:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
06.11.2025
Live-Online
Booking number: 41540
€ 1.440,- plus VAT.
€ 1,713.60 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
2 days

Thursday, 06.11.2025

09:30 am - 5:30 pm

Friday, 07.11.2025

09:00 am - 4:00 pm

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
22.01.2026
Munich
Booking number: 41538
€ 1.440,- plus VAT.
€ 1,713.60 incl. VAT.
Venue
Holiday Inn Unterhaching
Holiday Inn Unterhaching
Inselkammerstraße 7-9, 82008 Munich
Room rate: € 128,39 plus VAT.
Arrival via Deutsche Bahn
Train tickets to this event starting at € 51,90.
Days & Times
2 days

Thursday, 22.01.2026

09:30 am - 5:30 pm

Friday, 23.01.2026

09:00 am - 4:00 pm

Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
09.02.2026
Live-Online
Booking number: 41540
€ 1.440,- plus VAT.
€ 1,713.60 incl. VAT.
Course
zoom
zoom
Technical notes
We use various software to conduct our online events.
Days & Times
2 days

Monday, 09.02.2026

09:30 am - 5:30 pm

Tuesday, 10.02.2026

09:00 am - 4:00 pm

Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Sufficient places are still free.
Don't wait too long to book.
Fully booked.
Training is guaranteed to take place
The next booking ensures this course will take place
Booking number: 41538
€ 1.440,- plus VAT.
€ 1,713.60 incl. VAT.
Details
2 days
Fee includes
The participation fee includes
  • one joint lunch per full seminar day,
  • Catering during breaks and
  • extensive working documents.
The participant will settle the hotel accommodation costs directly with the hotel. You will find a reservation form for hotel bookings in your learning environment.
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Booking number: 41540
€ 1.440,- plus VAT.
€ 1,713.60 incl. VAT.
Details
2 days
Transfer coaching bookable
2 hours of transfer coaching - live and online with your trainer ensures that you can put what you have learnt into practice in your day-to-day work.
If you book at the same time as your training, you save 10 % on the price of the transfer coaching of € 390,- excl.
Book later
You are welcome to make a non-binding advance reservation.
No suitable date?
You are welcome to be notified by e-mail as soon as new dates are released.
Also bookable as in-house training
demand-oriented adaptations possible
on-site or live online for multiple employees
save time and traveling expenses
Please note: We use third-party tools for selected events. Personal data of the participant will be passed on to them for the implementation of the training offer. You can find more information in our privacy policy.

About us – The Haufe Akademie

Your optimizer, innovator and companion since 1978 -
Your professional partner for professional development and seminars, training courses and topical conferences.

Whether on site, live online or in-house - our customised solutions, our claim to the highest level of consulting expertise and training tailored to your needs simplify the acquisition of skills for the working world of the future and sustainably facilitate professional development.

A wide range of seminars, individual coaching and our flexible formats support HR managers and decision-makers in shaping the future and developing employees, in-house teams and companies.

Experience the benefits of online training from the comfort of your own home. Our online formats meet the highest quality standards and are in no way inferior to face-to-face events in terms of practical relevance. Learn together live online in interactive groups or digitally at a time of your choice.

2,500+ further training
600,000+ apprentices per year
Over 95% positive reviews
2,500 trainers and coaches
17,500+ training courses held per year
Call us or send an email

Do you have any questions?

We are there for you Mon - Fri 8 a.m. - 5:00 p.m.

Stephanie Göpfert

Head of Customer Service

*Mandatory fields
FAQs

Questions & Answers

In our Questions & Answers (FAQ) section, you will find all the answers and the most frequently asked questions about your selected topic.