ITIL® Version 5 Foundation – Compact Course

Building on impulse phases, small exercises, discussions, and exam preparation are carried out.

The course is aimed at individuals who are involved in modern IT service management and ITIL® and want to understand how digital products and services can be managed holistically and continuously improved. It is aimed at IT specialists, project managers, service and process managers, product owners, consultants, and executives and managers who want to optimize IT's contribution to value creation and the achievement of corporate goals.

The exam is currently only available in English. 

A few days before the course starts, you will receive e-mail voucher from PeopleCert for an online exam via e-mail . You must redeem the exam voucher directly with PeopleCert, where you can register for an available exam date. The online exam is supervised by a PeopleCert invigilator, so you will need a device with a microphone and camera. We recommend that you take the exam on a personal PC or laptop, as company laptops often have restrictions.

Format:Multiple-choice exam questions, Number of questions: 40, Duration: 60 minutes, No aids permitted

Option "Take2":
This option allows you to retake the exam at a reduced price if you fail. The retake exam is taken online. If required, you can book this option yourself in your PeopleCert candidate profile before booking the exam. You have up to six months from the date of the first exam to prepare for and take the retake exam.