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Communication and cooperation
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Communication and cooperation

Conducting successful conversations

Unproductive meetings and misunderstandings are frustrating. Learn how to conduct targeted discussions and achieve clear results, and apply the methods immediately.

Learning objectives

  • Influence the atmosphere positively in the contact phase.
  • Ensure a common basis for discussion during the information phase.
  • Communicate your position clearly in the argumentation phase.
  • Ensure a joint result in the decision-making phase.
  • Let the conversation end on a positive note in the closing phase.
Languages
DE, EN, IT, FR, ES
Duration
2 h 10 min
Level
Basic
Target group description
Professionals who want to conduct conversations efficiently and avoid misunderstandings.

Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.

Thorsten Eska Copy 2
Expert for success skills of the future, author, successful speaker and trainer.

Despite its high information content, the e-learning "Code of thanks" conveyed the topic in an easy-to-understand way and with entertaining animations.

Thorsten Eska
Expert for success skills of the future, author, successful speaker and trainer.
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